Shaping the future of consumer banking means elevating customer experience, strengthening risk management, and modernizing technology to unlock new value through bold product innovation.

Kaitlyn Forstall

EY Global and Americas Consumer Banking Deputy, Ernst & Young LLP

Trust builder. Forward thinker. Team challenger and mentor. Dynamic collaborator. Avid reader. Family oriented. Loving mom.

Kaitlyn is a transformation-focused leader known for delivering consistent, high-quality outcomes and cultivating trusted relationships across teams and clients. With over 12 years of dedicated EY client service, she brings deep expertise in business strategy and modernization — helping organizations embrace forward-looking methods that drive meaningful change from strategy through execution. 

Her leadership style is rooted in challenging the status quo, fostering agility, and inspiring innovation through connectedness and commitment. Kaitlyn’s passion for mentorship and talent development has made her a proven people leader, invested in growth through coaching and retention.  

A graduate of the University of Georgia with a BBA in Risk Management and Economics, she previously served as deputy to EY’s Americas automotive, captive and equipment finance leader, driving strategic initiatives and business growth.

How Kaitlyn is shaping the future with confidence

Kaitlyn is leading transformation through strategic modernization, trusted relationships, and a deep commitment to people and purpose. She is driving forward-looking change that nurtures and empowers talent to think strategically and lead with courage. By engaging with teams in meaningful ways, Kaitlyn provides relentless focus on the market, elevates client agendas, drives growth, and emphasizes the power of connectedness.

Kaitlyn's latest thinking

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