Press release

23 Jul 2020 London, GB

ESG disclosures take center stage as investors raise stakes to assess company performance

Press contact
Konstantinos Makrygiannis

EY Global Consulting and Strategy and Transactions Media Relations and Social Media Associate Director

Media relations and social media professional. Can talk about planes, traveling and politics for hours on end. Aspiring jockey.

  • 98% of institutional investor respondents evaluate nonfinancial performance based on corporate disclosures 
  • 91% say that nonfinancial performance has played a pivotal role in their investment decision-making over the past 12 months
  • 75% would find value in assurance of the robustness of an organization’s planning for climate risks

Institutional investors are ramping up their efforts when it comes to assessing the performance of companies using environmental, social and governance (ESG) factors, according to the fifth EY Climate Change and Sustainability Services (CCaSS) survey of 298 institutional investors globally.

The vast majority of investors (98%) evaluate nonfinancial performance based on corporate disclosures, with 72% saying they conduct a structured, methodical evaluation, according to the survey. This is a leap forward from the 32% who said they used a structured approach in the survey’s fourth edition in 2018.

At the same time, investors are increasingly holding companies accountable, with ESG factors playing a central role in their decisions. Investors say that nonfinancial performance has played a pivotal role in their investment decision-making over the past 12 months (91%), either frequently or occasionally, with the proportion of investors that say this happens frequently jumping to 43% from 34% in 2018.

Climate change in particular plays a significant part in investors’ decision-making process, with 73% responding that they will devote considerable time and attention to evaluating the physical risk implications of climate change when they make asset allocation and selection decisions.

Mathew Nelson, EY Global Climate Change and Sustainability Services Leader, says:

“The rules for capital markets are being rewritten, in turn, impacting the drivers that influence investors as they direct capital to support economic recovery. What we see is that instead of retreating to short-term performance models, institutional investors are focusing on long-term value creation and raising the stakes when it comes to assessing company performance using ESG factors.”

The growing ESG disconnect

The survey also identifies a growing disconnect between the increased focus on evaluating ESG performance from investors and the availability and robustness of standardized and rigorous nonfinancial data from corporates.

The number of investors that are dissatisfied with environmental risk disclosures has jumped to 34% from 20% in 2018. At the same time, the percentage of respondents who say that companies do not adequately disclose the social and governance risks that could affect their business models increased to 41% (from 21% in 2018) and 42% (from 16%) accordingly.

Asked about challenges to the usefulness and effectiveness of current ESG reporting, 46% of investors identified the disconnect between ESG reporting and mainstream financial information as the top challenge. The lack of real-time information (41%), or information about how the company creates long-term value (41%), as well as the lack of forward-looking disclosures (37%) and the lack of focus on the material issues that really matter (37%) completed the list.

Nelson says: “Continued gaps in expectations between issuers and investors are a significant concern. Given the shift we are seeing, there is a more pressing need for investors to have confidence and trust in information on nonfinancial performance. To effectively evaluate ESG disclosures, investors need standardized and rigorous nonfinancial data underpinned by appropriate structures, reviews and controls.”

Investors call for independent lens on ESG performance

The EY research found significant appetite among investors for an independent lens on ESG performance with three-quarters (75%) saying they would find value in assurance of the robustness of an organization’s planning for climate risks. Investors also see a strong need to build confidence and trust in green investment disclosures, with 82% saying it would be useful to have independent assurance of the impact of green investments.

Nelson says: “ESG performance reporting generally lacks the rigorous systems and controls that characterize financial reporting. As a result, investors and corporates cannot guarantee the accuracy and reliability of nonfinancial reporting. Establishing effective governance practices and assurance of nonfinancial processes will help build trust and transparency.

“Overall, these findings show that addressing urgent environmental and climate change threats is more important than ever in the eyes of investors. Although many organizations are in crisis-response mode as a result of the COVID-19 pandemic, those with strong sustainability functions that focus on what is most material to their long-term success will be more likely to rebound once the crisis is over and deliver long-term value.”

For further leading edge thinking and insights around climate change, sustainability and nonfinancial reporting, please visit the new EY Sustainable Impact Hub.


Notes to Editors

About EY

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation is available via For more information about our organization, please visit

This news release has been issued by EYGM Limited, a member of the global EY organization that also does not provide any services to clients.

About EY’s Climate Change and Sustainability Services (CCaSS)

Governments and organizations around the world are increasingly focusing on the environmental, social and economic impacts of climate change and the drive for sustainability.

Your business may face new regulatory requirements and rising stakeholder concerns. There may be opportunities for cost reduction and revenue generation. Embedding a sustainable approach into core business activities could be a complex transformation to create long-term shareholder value.

The industry and countries in which you operate as well as your extended business relationships introduce specific challenges, responsibilities and opportunities.

Our global, multidisciplinary teams combine our experience in assurance, tax, transactions and advisory services with climate change and sustainability knowledge and experience in your industry. You’ll receive tailored service supported by global methodologies to address issues relating to your specific needs. Wherever you are in the world, EY can provide the right professionals to support you in reaching your sustainability goals.

About the survey

How will ESG performance shape your future? is the fifth consecutive survey of more than 290 institutional investors globally, including managing directors, CIOs, COOs, equity analysts and portfolio managers on their views about the availability and quality of corporate nonfinancial information and on how, if at all, they use this information when making investment decisions. The survey and in-depth interviews with respondents were carried out in February 2020 by Longitude. Survey respondents represent high-level investment decision-makers and 32% of respondents work for institutions with US$10 billion or more in asset under management.