Technology leaders’ agenda

To strategically transform, chief information officers (CIOs) and tech leaders need to deliver tech at speed, innovate at scale and put humans at the center.

IDC 2024-25 Worldwide Cloud Security Services Leader in the AI Era

The report says “EY’s own cloud security and AI journey is a great illustration for companies that want to take a similar path on not only the technology side but related change management, training and education.”

Read the report

The pressure is on technology leaders – chief information officers (CIOs), chief technology officers (CTOs) and chief data officers – to strategically enable their organizations’ ambitions and quickly bring their transformation visions to life. Successful leaders already know data is the currency of the digital age. They are now bringing a data-centric approach to every decision, innovation and experience. They’re investing in next-generation analytics and AI to unlock more of data’s value for all stakeholders. Here are six actions to focus on:

Very few organizations are truly data-centric, but many are working to get there by shifting resources to fill their gaps in data in analytics. “A data-centric organization uses data as a shared asset to create intelligence and insights for its customers and stakeholders, and to continuously improve its operating model as well as products and services,” says Beatriz Sanz Saiz, EY Global Consulting Data and Analytics Leader. To drive data centricity, explore use cases aligning to corporate strategy to improve visibility, and reduce risks while creating value in the process. Architect and build a technology foundation to address shortfalls resulting from the sheer volume of data and steep integration requirements.
Cloud, data and analytics, artificial intelligence (AI) and machine learning (ML), and the Internet of Things (IoT) together constitute the foundation for a successful digital transformation. Select the right technology stack – based on sector priorities and near- and long-term strategic objectives – to meet transformation needs. Then identify the right use cases for technology investments in skills and tools to support transformation vision.
Preferences are changing fast and enterprises are having to adapt to volatile shifts in consumer demand. Investing in the right data analytics and technologies to better understand customers’ needs is critical, but companies also need to shift their mindset to succeed. Commit to innovation and new product development to improve customer centricity and build consumer trust by establishing governance measures for the ethical deployment of technology.
Ecosystems play a critical role in accelerating transformation and maximizing value. When aligned to an organization’s specific needs, they allow access to a wide portfolio of technology tools and relevant talent to support transformation. Choose the right ecosystem business model to reduce risk and improve the value of interactions with participants.
Tech-enabled transformation can be delayed by talent and culture struggles. Develop the visibility to understand current and future skills gaps and use “build, buy and borrow” talent interventions accordingly. To support this approach, implement a holistic digital talent strategy to upskill, retain existing staff and attract necessary talent. Be proactive with change management and adopt new employee experiences to address technology-related changes.

In the talent race, leaders also seek to add diversity to their workforces. The EY Women in Technology program supports girls and women to enter, remain, thrive and lead in the world of technology. By nurturing and supporting women as leaders, entrepreneurs and innovators, companies can accelerate the pace of change, improving the lives of individuals and communities through better economic opportunities.
Advanced technologies introduce new demands on security, in addition to those of existing infrastructure. Deploying in a cloud environment raises new concerns of business interruption and valuable data protection. If customers and business partners don’t trust your technology, they simply won’t use it. Maintain resiliency and visibility with your stakeholders by adopting a risk-optimization mindset across your technology portfolio.

Our latest thinking
Case studies

Our latest thinking

How can responsible AI bridge the gap between investment and impact?

Explore the ways in which responsible AI converts investment into meaningful impact.

Joe Depa

Eight ways banks can move AI from pilot to performance

Corporate and commercial banks can gain a first-mover advantage by scaling AI in areas of high potential. New report reveals eight drivers of success. Read more.

Matt Cox + 2

Simply explained: Five key takeaways about AI agents and their impact

Discover five key things to know about AI agents, their rapid growth, business implications and how they enhance collaboration with humans.

How AI assessments can enhance confidence in AI

Well-designed AI assessments can help evaluate whether investments in the technology meet business and society’s expectations. Read more.

Anne McCormick + 1

How boards can confidently steer an AI-enabled future

By balancing growth strategies and risk mitigation with AI, Boards can build confidence, create value, and augment human potential. Learn more.

Sharon Sutherland + 1

Explore our case studies

How a Nordic insurance company automated claims processing

A Nordic insurer increased its operational efficiency and improved customer experience using automation. Learn more in this case study.

Fredrik Andren + 1

EY Distinguished Technologist program

Technology is the backbone of transformation. Behind every breakthrough, every seismic shift in how we live and work, stands a technologist, someone who doesn't just write code but rewrites the future. EY recognizes those who shape what's next.

Learn more

Women is working in laptop

EY Data and Insight-Driven Transformation teams can help you use technology and data to modernize and innovate your business and prepare for future disruption. Learn more.
Read more
We embed leading-edge AI capabilities into everything we do for you, to help ensure the rapid delivery of AI-powered services and solutions. Learn more.
Read more
Unlock the agility, efficiency and innovation of composable business services with EY Business transformation through cloud. Learn more.
Read more

The team

Anders Brahe

Partner, Transformation Architect, Sustainability, AI & Data, EY Nordics

Transformation architect. Passionate about strategy, systems thinking and digital change.

Copenhagen, Denmark

Jonas Halldin

Nordic Cyber Market Lead, Partner, EY Denmark

Cybersecurity specialist with more than 20 years of experience. Husband, father of three beautiful daughters. Plays golf and multisport.

Copenhagen, Denmark

On the agenda (0)

Skip

west east