Photographic portrait of Andy Gillard
Financial services institutions need a transformation north star of being customer obsessed, human powered and leveraging increasingly advanced technologies, whilst holding true to their purpose.

Andy Gillard

EY EMEIA Financial Services Operational Transformation Leader

Transformation leader in Financial Services. Harnesses the power of diversity. Passionate about sustainability.

Andy is a Partner within EY’s EMEIA Financial Services practice, leading operational transformation services across the region.

He has significant experience in enabling organisations to become better, faster, cheaper and more sustainable through transformation of all operating model dimensions including people, process, technology, data and location.

Andy has worked across Europe, Asia-Pacific and the US over the past 25 years, including a decade with one of the world’s largest universal banks.

How Andy is building a better working world

“Transforming the operational activity underpinning increasingly relentless customer expectations of service is a strategic priority for all financial services institutions.

Leveraging a diverse team and wide range of solutions, I help clients drive growth and increased efficiency through harnessing the power of people and technology working together.”

Contact Andy