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Resilient enterprise: Leading through uncertainty and complexity: Business Disruption
Employee health and wellbeing
Talent and workforce
Customer and brand
Financial and investor
Risk
Government and public
policy
Technology and infosec
Insurance and legal disputes
Supply chain and global
trade

COVID-19 Enterprise Resilience Framework

Resilient enterprise

Our framework identifies nine areas businesses can address to build a structured and comprehensive approach to crisis management and business resilience.

Navigate the nine dimensions of our framework, or find out more about our Enterprise Resilience Tool.

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Employee health and wellbeing

What matters most:

  • Promoting employee safety and wellbeing​
  • Public health information​
  • Support for impacted employees​
Explore

Talent and workforce

What matters most:

  • Employee relations
  • Talent initiatives
  • Business traveller
Explore

Customer and brand

What matters most:

  • Safety-based customer experience​
  • Direct to consumer and e-retail​
  • Packaging and delivery innovation
Explore

Financial and investor

What matters most:

  • Liquidity, cash flow, credit and capital​
  • Regulatory/disclosures​
  • Investor trust​
  • Tax strategies and tax accounting​
Explore

Risk

What matters most:

  • Enterprise risk planning​
  • Risk identification​
  • Scenario planning​
  • Continuity and recovery​
  • Response and monitoring​
Explore

Government and public policy

What matters most:

  • Geopolitical risks​
  • Country risks​
  • Regulatory changes​
  • Leadership and public policy engagement​
  • Sustainability​​
Explore

Technology and infosec

What matters most:

  • Infrastructure framework​
  • Cyber resilience​
  • Digital customer channels​
Explore

Insurance and legal disputes

What matters most:

  • Business interruption​
  • Supply chain claims​
  • Legal and contract disputes​
  • Event cancellation
Explore

Supply chain and global trade

What matters most:

  • Supply chain resilience​
  • Third-party service providers​
  • Sustainability ​​​​
Explore

Employee health and wellbeing

What matters most:

  • Promoting employee safety and wellbeing​
  • Public health information
  • Support for impacted employees​
Explore

Talent and workforce

What matters most:

  • Employee relations
  • Talent initiatives
  • Business traveller
Explore

Customer and brand

What matters most:

  • Safety-based customer experience​
  • Direct to consumer and e-retail​
  • Packaging and delivery innovation
Explore

Financial and investor

What matters most:

  • Liquidity, cash flow, credit and capital​
  • Regulatory/disclosures​
  • Investor trust​
  • Tax strategies and tax accounting​
Explore

Risk

What matters most:

  • Enterprise risk planning​
  • Risk identification​
  • Scenario planning​
  • Continuity and recovery​
  • Response and monitoring​
Explore

Government and public policy

What matters most:

  • Geopolitical risks​
  • Country risks​
  • Regulatory changes​
  • Leadership and public policy engagement​
  • Sustainability​​
Explore

Technology and infosec

What matters most:

  • Infrastructure framework​
  • Cyber resilience​
  • Digital customer channels​
Explore

Insurance and legal disputes

What matters most:

  • Business interruption​
  • Supply chain claims​
  • Legal and contract disputes​
  • Event cancellation
Explore

Supply chain and global trade

What matters most:

  • Supply chain resilience​
  • Third-party service providers​
  • Sustainability ​​​​
Explore

Lead through and beyond COVID-19

Get the insights to help you adapt to disruptive forces, build resilience, and reframe your future, now, next and beyond.

Explore

Contact us for immediate support

Gain access to our help with crisis management, business continuity and enterprise resilience.

 

Contact

In challenging times, we’re #BetterTogether to build a better working world.

Through actions both big and small, our people are helping each other, clients and society tackle COVID-19 challenges and build an even better working world.

Find out more

WEOY Award Fountain

Dr. Kiran Mazumdar-Shaw, Biocon, is EY World Entrepreneur Of The Year™ 2020

This year’s winner is a trailblazer who turned a US$500 investment into one of Asia’s leading biotech companies.

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Featured press releases

Short-term Economic Recovery Plan – empowering the people, propelling businesses and stimulating the economy

Below, please find comments by Amarjeet Singh, EY Asean and Malaysia Tax Leader on the Short-Term Economic Recovery Plan announced by Prime Minister Tan Sri Muhyiddin Yassin to alleviate the impact of the COVID-19 pandemic.

5 Jun 2020 Kuala Lumpur MY

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EY survey finds culture and trust have become critical priorities that will shape future corporate reports

MALAYSIA, 19 FEBRUARY 2020. Although the majority of finance leaders (79%) say they have the data volumes today to give stakeholders the insight they want into company culture, only 37% report quantifiable key performance indicators (KPIs) in this area, according to the sixth EY Financial Accounting Advisory Services (FAAS) global corporate reporting survey.

19 Feb 2020

As change accelerates, insurers need profound transformation and the right talent, reveals EY Insurance Outlook 2020

MALAYSIA, 21 JANUARY 2020. As insurance industry growth remains stagnant for another year due to low interest rates, the shifts in consumer demographics around the world coupled with heightened expectations for digital experiences present insurers with risks and opportunities.

21 Jan 2020

EY survey: media and entertainment companies say they must reinvent to survive the next five years

MALAYSIA ,13 JANUARY 2020. Over a third (34%) of media and entertainment (M&E) executives admit that their company will no longer exist in five years unless their business undergoes reinvention.

13 Jan 2020

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