COVID-19: continuity and resilience
policy
trade
COVID-19 Enterprise Resilience Framework
Resilient enterprise
Our framework identifies nine areas businesses can address to build a structured and comprehensive approach to crisis management and business resilience.
Navigate the nine dimensions of our framework, or find out more about our Enterprise Resilience Tool.
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Employee health and wellbeing
What matters most:
- Promoting employee safety and wellbeing
- Public health information
- Support for impacted employees
Talent and workforce
Customer and brand
What matters most:
- Safety-based customer experience
- Direct to consumer and e-retail
- Packaging and delivery innovation
Financial and investor
What matters most:
- Liquidity, cash flow, credit and capital
- Regulatory/disclosures
- Investor trust
- Tax strategies and tax accounting
Risk
What matters most:
- Enterprise risk planning
- Risk identification
- Scenario planning
- Continuity and recovery
- Response and monitoring
Government and public policy
What matters most:
- Geopolitical risks
- Country risks
- Regulatory changes
- Leadership and public policy engagement
- Sustainability
Technology and infosec
Insurance and legal disputes
What matters most:
- Business interruption
- Supply chain claims
- Legal and contract disputes
- Event cancellation
Supply chain and global trade
What matters most:
- Supply chain resilience
- Third-party service providers
- Sustainability
Employee health and wellbeing
What matters most:
- Promoting employee safety and wellbeing
- Public health information
- Support for impacted employees
Talent and workforce
What matters most:
- Employee relations
- Talent initiatives
- Business traveller
Customer and brand
What matters most:
- Safety-based customer experience
- Direct to consumer and e-retail
- Packaging and delivery innovation
Financial and investor
What matters most:
- Liquidity, cash flow, credit and capital
- Regulatory/disclosures
- Investor trust
- Tax strategies and tax accounting
Risk
What matters most:
- Enterprise risk planning
- Risk identification
- Scenario planning
- Continuity and recovery
- Response and monitoring
Government and public policy
What matters most:
- Geopolitical risks
- Country risks
- Regulatory changes
- Leadership and public policy engagement
- Sustainability
Technology and infosec
What matters most:
- Infrastructure framework
- Cyber resilience
- Digital customer channels
Insurance and legal disputes
What matters most:
- Business interruption
- Supply chain claims
- Legal and contract disputes
- Event cancellation
Supply chain and global trade
What matters most:
- Supply chain resilience
- Third-party service providers
- Sustainability
In challenging times, we’re #BetterTogether to build a better working world.
Through actions both big and small, our people are helping each other, clients and society tackle COVID-19 challenges and build an even better working world.
Dr. Kiran Mazumdar-Shaw, Biocon, is EY World Entrepreneur Of The Year™ 2020
This year’s winner is a trailblazer who turned a US$500 investment into one of Asia’s leading biotech companies.
Featured press releases
Dr. Kiran Mazumdar-Shaw from India named EY World Entrepreneur Of The Year™ 2020
5 Jun 2020 Kuala Lumpur MY
Short-term Economic Recovery Plan – empowering the people, propelling businesses and stimulating the economy
Below, please find comments by Amarjeet Singh, EY Asean and Malaysia Tax Leader on the Short-Term Economic Recovery Plan announced by Prime Minister Tan Sri Muhyiddin Yassin to alleviate the impact of the COVID-19 pandemic.
5 Jun 2020 Kuala Lumpur MY
More press releases
EY survey finds culture and trust have become critical priorities that will shape future corporate reports
MALAYSIA, 19 FEBRUARY 2020. Although the majority of finance leaders (79%) say they have the data volumes today to give stakeholders the insight they want into company culture, only 37% report quantifiable key performance indicators (KPIs) in this area, according to the sixth EY Financial Accounting Advisory Services (FAAS) global corporate reporting survey.
19 Feb 2020
As change accelerates, insurers need profound transformation and the right talent, reveals EY Insurance Outlook 2020
MALAYSIA, 21 JANUARY 2020. As insurance industry growth remains stagnant for another year due to low interest rates, the shifts in consumer demographics around the world coupled with heightened expectations for digital experiences present insurers with risks and opportunities.
21 Jan 2020
EY survey: media and entertainment companies say they must reinvent to survive the next five years
MALAYSIA ,13 JANUARY 2020. Over a third (34%) of media and entertainment (M&E) executives admit that their company will no longer exist in five years unless their business undergoes reinvention.
13 Jan 2020
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