Jaclyn Tan is an Associate Partner in the People Advisory Services Tax practice and leads the Payroll Operate Services team in Malaysia. With more than 20 years of experience, she helps organizations transform payroll operations, strengthen governance and compliance, as well as improve workforce experience through technology-enabled solutions. Having started her career in audit, she developed extensive experience in payroll and accounting outsourcing, advising multinational and Malaysian organizations across a broad range of industries.
Jaclyn works closely with business leaders to address payroll complexities, optimize operating models and enhance operational effectiveness. She is particularly passionate about helping organizations leverage automation, systems integration and process innovation to modernize payroll functions and support broader workforce transformation agendas.
How Jaclyn is shaping the future with confidence
I believe payroll has evolved well beyond a transactional function. Today, it plays a critical role in employee experience, compliance, governance and workforce transformation.
By helping organizations modernize payroll operations, adopt digital technologies and streamline processes, I support businesses in navigating change with confidence. My focus is on creating practical, scalable solutions that strengthen operational effectiveness while preparing organizations for future workforce needs.
Through innovation, collaboration and continuous improvement, I help organizations transform payroll into a strategic capability that supports better business outcomes and more meaningful employee experience.