Consumer banking is embracing digital innovation, personalized services, and AI-driven insights – empowering customers and shaping a confident, future-ready financial landscape.

Katie Johar

EY Global and Americas Consumer Banking Leader

Strategic thinker. Natural leader. Industry futurist. Inclusive culture champion. Transformative innovator. World traveler. Community connector. Baseball mom.

With more than 20 years of experience in the financial services industry, Katie leads large-scale transformational initiatives in business and technology with a strategic focus in the automotive, equipment and captive finance spaces.

Following a successful tenure at M&T Bank, Katie’s areas of specialty are consumer and dealer lending, both indirect and direct. She is a sought-after speaker and presence at finance industry events in her fields of knowledge.

Katie also serves as the Diversity, Equity, and Inclusion leader for Financial Services Business Transformation, helping future EY leaders connect around inclusive leadership. She is a steadfast advocate for inclusion and career growth, significantly impacting the development of future EY and market leaders.

Katie earned her BA in Economics from Vassar College and her MBA from the University of Rochester’s Simon School of Business.

How Katie is shaping the future with confidence

Katie is leading EY’s ambition to be the most trusted brand in consumer banking. She is shaping the future with confidence by engaging in meaningful ways with EY clients, teams and communities. She believes in creating new connections that facilitate career growth, elevate client success and make contributions to the world around us. Those connections generate measurable, long-term client value by driving financial inclusion and supporting consumers in achieving positive financial outcomes through moments that matter.

Katie's latest thinking

    Contact Katie