Insurance

We help insurers navigate disruption, manage regulatory change and integrate technology to transform and achieve growth.

All sectors face challenges. But, in insurance, the list is especially long. Profound regulatory change. Unprecedented opportunity in emerging markets. Lingering economic uncertainty. Technology-driven disruptions. Rising consumer expectations. Intense cost and competitive pressures. Through our services, we can help you address these issues — and embrace innovation and transformation to improve performance and drive long-term growth.
 

Our global team of professionals combines industry knowledge and technical experience to help with your most pressing issues. Whether through our tax and audit advice or our innovative advisory services, we help insurers explore M&A strategies, adopt new business models, develop new products, embrace technology, optimize customer experience and address shifting workforces.

Our latest thinking

Four focal points for commercial insurance and reinsurance leaders

Shifting customer expectations and a focus on value are reshaping the dynamic commercial and reinsurance markets. Learn more.

16 Mar 2023 Simon Burtwell

How increased trust and transparency can unlock growth

Explore the EY Global Insurance Industry Outlook. Learn more.

29 Nov 2023 Isabelle Santenac + 3

How European financial firms can better manage volatility risk

For financial institutions (FIs), managing short and long-term volatility risks across strategy and operations will be key to their success. Read more.

01 Mar 2023 Tom Groom

Nine customer types defining the next wave of insurance

Shifting consumer needs are an invitation for insurers to innovate in pursuit of growth and to stay ahead of new competitive threats. Read more.

20 Sept 2022 Chris Raimondo

Why insurers must reimagine planning and performance management

Insurers can transform planning and performance management to deliver forward-looking insights.

24 Mar 2022 Chad Runchey + 1

Ecosystems in insurance: what winners do differently

Insurance Ecosystems: Learn how to leverage InsurTech partnerships and data-driven tech for growth, customer loyalty, and operational excellence in insurance.

26 Sept 2024 Chris Payne

    Discover EY Nexus for Insurance

    A transformative solution that helps insurers launch innovative new products, brands and marketplaces at speed. EY Nexus can help you push the boundaries of new ideas and services faster t meet your customers’ needs.

    Smiling young Asian woman taking photos of illuminated and colourful traditional Chinese lanterns with smartphone hanging on city street at night. Traditional Chinese culture, festival and celebration event theme

    How can insurers protect the customers who need it most?

    An EY survey reveals how insurers can adapt their products to meet changing customer needs.

    young woman in Favela Santa Marta Rio de Janeiro Brazil

    Explore our case studies

    How a PE-backed insurer is transforming its digital contact center

    A UK PE-backed insurer is pioneering the use of GenAI to enhance customer experience and journeys whilst streamlining costs. Learn more.

    12 Jun 2024

    Driving customer engagement for a direct-to-consumer insurance company

    EY Yello helps a single-platform insurance business to create the right social media strategy and brand image across markets. Learn more in this case study.

    28 Feb 2023 Fabio Dotti

    How competitors can co-create the future of insurance

    Five insurance companies work with EY to join forces and co-create new business models to be future-proof in a rapidly changing market. Learn more.

    19 Feb 2021 Christian Mylius

    Redefining the insurance industry through digital transformation

    We help build a digital NewCo based on simplicity, transparency and trust.

    01 Jun 2020 EY Global

    How a new digital engagement model attracts and educates customers

    A new end-to-end digital customer engagement model provides insurers with the opportunity to target millions of new customers.

    11 Feb 2019

    How we orchestrated the digital transformation of a Fortune 500 insurer

    Prioritizing, re-engineering and automating claims processes helped digitally drive operational improvement and cost benefits.

    11 Feb 2019 EY Global

      Ecosystems in Financial Services

      Explore how harnessing the power of digital ecosystems can make finance effortless and create value for all stakeholders.


      The team

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