How technology is shaping the employee experience

In this episode of the EY Microsoft Tech Directions podcast, we explore the critical role of technology in shaping the employee experience and how it can create a thriving workforce.

Susannah Streeter welcomes Maya Smallwood, EY Global People Advisory Services People Experience Leader, and Reamonn Stynes, Director of Strategic Partner Development for Microsoft Modern Work, to discuss the profound transformation that the world of work has undergone in recent years.

The COVID-19 pandemic accelerated the adoption of technology, making it a lifeline during lockdowns and a game changer as we transition into a post-pandemic era. Flexible work arrangements, once a distant dream, are now essential for organizations. Technology has long been instrumental in enabling HR leaders to create efficient and less stressful work environments, and its importance has only grown.

As teams navigate the new normal, they face the challenge of assessing and refining hybrid and flexible work strategies. This presents an opportunity to adopt a holistic approach to employees' experiences, whether they are in the office, at home, or on the move. Leveraging data to model behavior becomes crucial for positioning organizations for resilience and long-term value creation.

However, the key lies in how organizations collect, analyze, and utilize data. This episode focuses on keeping people and the employee experience at the core of technology strategies.

Two industry leaders share their deep expertise in leveraging technology to enhance employees' experiences and provide valuable insights into available options and best practices.

Key takeaways:  

  • Improve employee experience: Listen, learn, and act on data-driven insights. Scale what works, abandon what doesn't. Make it a leadership imperative for a better work experience.
  • Embrace change: Create clarity, upgrade communication and skills, and build a feedback flywheel. Adaptation is key for success in a constantly changing future.
  • Clarity, communication, and feedback: Essential for thriving in change. Define goals, enhance skills and communication, and analyze data for continuous improvement and better outcomes.

For your convenience, full text transcript of this podcast is also available. Read the transcript.

Presenters

Maya Smallwood
EY Global People Advisory Services Employee Experience Leader
Photographic portrait of Reamonn Stynes
Reamonn Stynes
Director of Strategic Partner Development for Microsoft Modern Work

Podcast

Episode 12

Duration 48m 48s

In this series

Show all podcasts
(Event List - Manual)

How organizations can shape the world of Responsible AI

In this episode of the EY Microsoft Tech Directions podcast, we discuss the latest generative AI (GenAI) approaches, methodologies, pitfalls and use cases.
Podcast

Episode 13

Duration
45m 15s

Presenters

Beatriz Sanz Sáiz

EY Global Consulting Data and AI Leader

How technology is shaping the employee experience

In this episode of the EY Microsoft Tech Directions podcast, we explore the critical role of technology in shaping the employee experience and how it can create a thriving workforce.
Podcast

Episode 12

Duration
48m 48s

Presenters

Maya N. Smallwood

EY Global People Advisory Services Employee Experience Leader

Reamonn Stynes

Director of Strategic Partner Development for Microsoft Modern Work

How to get more for your security dollars

In this episode of the EY Microsoft Tech Directions podcast, we discuss the benefits of simplifying security and how best to spend money doing so.
Podcast

Episode 11

Duration
37m 20s

Presenters

Kelly Bissel

CVP, Microsoft Security Solution Services

Rapid foundations for mergers, acquisitions, divestitures and startups

In this episode of the EY Microsoft Tech Directions podcast, we explore accelerating ERP integrations for mergers, acquisitions, divestitures and startups.
Podcast

Episode 10

Duration
32m 39s

Presenters

Alex Corps

Partner, Business Applications Innovation, Ernst & Young LLP

Bimal Pall

EY-Parthenon Partner, Strategy and Transactions, Ernst & Young LLP

How to maximize the cloud for finance and tax transformations

In this episode of the EY Microsoft Tech Directions podcast, we explore how businesses are co-sourcing finance and tax functions to meet talent shortages, legislative change, and technological transformation challenges.
Podcast

Episode 9

Duration
36m 12s

Presenters

Myles Corson

EY Global and Americas Strategy and Markets Leader, Financial Accounting Advisory Services

Dave Helmer

EY Global Tax and Finance Operate Leader

How to maximize the transformative power of next-gen data and analytics

In this episode of EY Microsoft Tech Directions, we explore ways organizations can leverage the full power of data and analytics, triggering truly customer-centric transformation.
Podcast

Episode 8

Duration
32m 05s

Presenters

Jim Little

EY Global Microsoft Alliance Lead and EY Americas Technology Strategy Lead

Andrew Wilson

Chief Digital Officer at Microsoft

How tech innovations are solving the challenges of legal and compliance teams

In this episode of the EY Microsoft Tech Directions podcast we explore how data-driven technology can help organizations monitor and manage legal and compliance risk in real time.
Podcast

Episode 7

Duration
44m 29s

Presenters

Todd Marlin

EY Global Forensic & Integrity Services Technology & Innovation Leader

Meribeth Banaschik

EY EMEIA Innovation Leader; Partner, Forensic & Integrity Services, Ernst & Young GmbH Wirtschaftsprüfungsgesellschaft

How connected and sustainable products are the future of manufacturing

In this episode of the EY Microsoft Tech Directions podcast, Jerry Gootee, EY Global Advanced Manufacturing Leader, and David Breaugh, Microsoft Americas Business Lead for Manufacturing Industries, discuss the benefits of connected products.
Podcast

Episode 6

Duration
36m 47s

Presenters

Jerry Gootee

EY Global Advanced Manufacturing Sector Leader

David Breaugh

Americas Regional Business Lead - Manufacturing, Microsoft