Consumer Products & Retail

As consumer demands evolve, consumer products and retail companies must find the right balance between success today and growth tomorrow.

Disruptive technologies, new business models and agile market entrants are revolutionizing the way people shop, what they buy and how they live. In this complex environment, consumer products and retail (CPR) companies must shift their focus from protecting what they have to creating what they need to become.

CPR companies must rethink how and where to serve the smart consumer. They must build the capabilities to put data at the heart of the organization and create the agility to respond to market change. Their supply chain must evolve into a transparent demand-response network.

We help CPR companies explore, identify and implement the right balance of bold strategic choices that will sustain their business today and transform it for relevance tomorrow.

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A photograph of a mixed race family sitting on the sofa and using digital devices
Featured thinking

How to serve consumers who rely on tech, but don’t trust tech

Kristina Rogers
16 May 2023

Consumer Products

Explore tailored insights that can help CP companies create a new relationship with the changing consumer.

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Retail

Retailers deliver customer-centric value propositions – by finding the right mix of invisibility, indispensability and intimacy.

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EY Future Consumer Index

COVID-19 has transformed the lives of consumers. What do they value? What will it take to serve them? How will your business adapt?

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Sustainability insights in Consumer industries

Consumer-facing companies have an unprecedented opportunity to shape a sustainable future. How can they seize it?

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How EY can help

Supply chain reinvention

Supply Chain Reinvention helps clients effect a fundamental change in their performance to support sales growth, become more cost-competitive, minimize risk and improve operational resilience.

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EY and P&G alliance

EY and P&G help organizations attain higher levels of manufacturing performance.

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Commercial Transformation

EY’s Commercial Transformation offering can help your organization reignite growth while optimizing sales and marketing investments and returns, enabled by realistic and implementable growth strategy, advanced commercial analytics and differentiated capability deployment.

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Operating model transformation

Consumer products companies must deliver their existing business model while supporting the broad spectrum of new strategies and innovations that future success requires. Our end to end solution will enable the flexibility you need to master this plurality of growth.

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Direct to Consumer

We can help you define where, when and how D2C can transform your business.

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Consumer products and retail strategy consulting

EY-Parthenon teams can help your business with consumer strategies for long-term success.

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