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Nathan is a director in EY MENA Business Consulting, Customer & Growth Solutions. He works with senior leaders across utilities, government entities and financial institutions to transform how services are designed, delivered and experienced. Nathan’s approach combines digital strategy, operational excellence and customer-centric design to drive measurable improvements in trust, efficiency and growth.
With two decades of experience across the UK, Europe and the Middle East, Nathan has led major transformation programs for electricity and water utilities, ministries and regulators, and large financial institutions. His strength lies in turning strategic ambition into practical, scalable solutions, mobilizing multidisciplinary teams and aligning digital investments to business value.
Prior to joining the EY organization, Nathan held leadership roles at other global consulting firms. He brings a reputation for pragmatic delivery and collaborative leadership.
Nathan is recognized as a Member of the Chartered Management Institute (MCMI) and a Chartered Manager (ChMC), demonstrating a commitment to excellence and high standards in management practices.
How Nathan is shaping the future with confidence
Nathan is passionate about putting people first in all aspects of his work. He assists leading national firms and public institutions to raise the bar for customer experience by designing services that prioritize people. By establishing systems, teams and governance that support this vision, he empowers organizations to become more human, trusted and prepared for the future.