Determined to make a difference
Recently, we have talked a lot about the new "rising era" for the country. Observing recent economic and social developments and market trends, what gives you optimism?
Mr. Cuong Dinh Tran: To leap forward, we must do things differently and make breakthroughs. If we continue the status quo, at best, we can only move forward, but it will be difficult to achieve a true "rise". I believe that recent efforts to streamline and simplify the administrative apparatus, as well as other science and technology-focused strategies, signal Vietnam's determination to make a difference.
I hope the administrative reform efforts will address some of the bottlenecks that businesses have been advocating for years, such as creating a favorable business environment, streamlining administrative procedures, reducing processing times, and ensuring clear and transparent policy implementation. These recommendations reflect a desire for a more efficient, productive, and ultimately more innovative public administration system.
Additionally, streamlining the apparatus helps save the budget for more targeted investments, such as increasing salaries for civil servants to attract and retain talent in the public system. We are not short of talent or people with a desire to contribute. The issue is having mechanisms to attract and retain them and motivate them. A country cannot develop without talented people in the public system.
You mentioned improving labor productivity, starting with the public system. This is something we have talked about for many years, but the improvement seems modest. What do you think is the key point that, if addressed, will significantly improve productivity?
Mr. Cuong Dinh Tran: I believe the key factor is digitalization. Machines offer numerous advantages, including speed, scalability, durability, accuracy, and transparency in handling repetitive tasks. This aligns with the government's current and ongoing initiatives. However, the primary challenge lies in the speed of implementation.
Looking globally, many countries have improved their public systems with a focus on digitalization. The closest example is Singapore. In 2014, they launched the Smart Nation initiative, with three main pillars: digital economy, digital government, and digital society. Their goal is clear: to improve people's lives and create new economic opportunities. One of the key focuses of this initiative is the digital transformation of the public sector to restructure work processes, re-architect technology infrastructure, and transform services, not only facilitating citizens and businesses but also changing the way officials and civil servants work.
A simple example is that citizens can quickly and easily complete administrative procedures at home through the public service system. Registering a business online takes only 10-15 minutes, without having to interact with administrative officials or repeatedly supplement documents. Data sharing between agencies is seamless, helping the government manage more effectively and facilitating businesses.I believe digitalization can significantly improve state governance and enterprise management. Digitalization is also the foundation for automation and AI applications. Our ultimate goal is still to improve productivity, both in the public system and society as a whole. I also hope that with this reform effort, along with budget savings, Vietnam will create mechanisms to promote the creativity of civil servants.
As a businessman and employer, what challenges do you think Vietnam faces in training a high-quality workforce to meet the demands of developing new industries at higher levels of the supply chain?
Mr. Cuong Dinh Tran: In terms of quality and capability, I find our workforce comparable to that of other countries. Our young people are intelligent, eager to learn, quick to adapt, creative, flexible, and generally possess a high sense of responsibility. However, there are areas that need improvement, such as advanced professional skills and soft skills like communication, time management, and conflict resolution. Specifically, I believe we need to enhance discipline and professionalism, including proactivity in work and understanding processes. Addressing these issues will require focused efforts in education, training, and international integration.
To achieve high income, we must increase productivity, and improving workers' skills is one of the core solutions.
According to the General Statistics Office, Vietnam's labor productivity in 2024 was about VND221.9m per worker (equivalent to US$9,182), which is relatively low compared to other countries in the region. In Southeast Asia, Vietnam's labor productivity surpasses only that of Cambodia, Myanmar, and Laos, and is merely 13% of Singapore's productivity, as reported by the International Labor Organization.