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In 1945, mathematician John von Neumann predicted that humans would one day develop machines surpassing human intelligence. Nearly 80 years later, we find ourselves at a more complex crossroads: witnessing not just machines surpassing humans, but also the rise of hybrid capabilities that go beyond traditional notions of what it means to be human.
A surgeon in Boston now performs surgeries with robotic precision guided by artificial intelligence (AI) systems that analyze thousands of medical cases in seconds. A manufacturing worker in Detroit is supported by an exoskeleton that enhances her strength while decreasing physical strain by 60%. A financial analyst in London processes market data through AI-powered systems, while a researcher in Shenzhen uses brain-computer interface technology to control robotic assembly lines with neural signals for precise manufacturing.¹ These are not isolated experiments — they signal the rise of an economy where human-machine hybrid abilities surpass traditional human limits.
The transformation is happening at exponential speeds surpassing many initial projections. According to research from the University of Michigan, the University of Texas and INSEAD, AI systems now outperform humans in pattern recognition and certain limited strategic tasks, with recent studies showing AI can match entrepreneurs and investors in strategy creation and evaluation. Robotics and exoskeleton technologies are expanding human physical capabilities beyond biological limits. Brain-computer interfaces (BCIs) enable direct neural control of external devices. Longevity research approaches breakthroughs that could significantly extend productive careers. When combined, these technologies do not simply enhance human performance, they transcend it.
While research shows AI doesn't consistently excel in pure creative problem-solving compared to humans, human-AI collaborative teams demonstrate superior strategic viability, financial value and overall quality when solving complex, multi-dimensional problems. Recent Harvard Business School and Rice University studies distinguish between bounded strategy — where AI excels in tasks such as pricing optimization and logistics coordination — and creative ideation, where the evidence remains mixed but human-AI partnerships show the greatest promise.²
The economic imperative reflects complex demographic dynamics. Traditional labor shortages affect developed economies as populations age, yet emerging challenges with Generations Z and Alpha unemployment — especially among young men, with rates exceeding 9.1% compared to 7.2% for young women, according to recent US Bureau of Labor Statistics data — create a paradoxical situation where jobs are simultaneously scarce and abundant, depending on industry and skill requirements.³ This demand-supply paradox, examined by Fortune and economic researchers, highlights how traditional entry-level positions are increasingly automated while high-skill augmented roles remain unfilled. The global market for human augmentation technologies is projected to reach US$1.39 trillion by 2034, driven by organizations seeking to address these labor mismatches through enhanced human capabilities.⁴
The shift toward human augmentation is fueled by the convergence of four primary forces. Technological breakthroughs — AI, robotics, BCIs and longevity research — push the boundaries of human abilities beyond natural biological limits, opening up entirely new possibilities for performance enhancement.
These technological advances intersect with three powerful pressures:
Demographic changes present two challenges: aging populations need solutions to extend both mental and physical abilities over longer working lives, while youth unemployment increases as many entry-level jobs become automated by AI.
Sustainability goals also demand more efficient human performance to reduce resource consumption and environmental impacts in manufacturing, healthcare and knowledge work.
Geopolitical competition encourages nations to invest in human augmentation as a strategic edge. The U.S. National Science Foundation committed $52 million (2024-2034) to its Human Augmentation via Dexterity (HAND) research center, while the European Commission's Horizon Europe program funds multiple exoskeleton and neural interface initiatives. Combined with private sector investment, total funding in human augmentation technologies exceeded $75 billion in venture capital and government support (2023-2025).⁵
The question isn't whether human capabilities will be improved — it's whether organizations will lead this transformation or compete against hybrid human-machine teams operating on fundamentally different performance assumptions.
This article is part of the EY Megatrends series. Megatrends are global, cross-sector macroeconomic disruptions, driven by the intersection of two or more “primary forces”— technology, demographics, sustainability and geopolitics. In an operating climate that is increasingly defined by change that is nonlinear, accelerated, volatile and interconnected (NAVI), megatrends help clients scan broadly, explore interconnections and take a longer-term perspective while building a bridge to near-term actions.
The EY Megatrends series features future-facing perspectives based on a combination of qualitative and quantitative research. The selection and refinement of megatrends topics was developed through a series of workshops and consultations with subject matter experts, including:
A crowdsourcing exercise with six futurists and executives/entrepreneurs exploring how the nature of disruption and innovation have changed
A workshop with approximately 15 futurists, leading academics and EY client-serving leaders, exploring the NAVI concept and its implications for business leaders
Two workshops with more than 20 EY analysts and professionals to nominate, co-develop and prioritize megatrends topics
Development of scenarios within the primary forces — technology, geopolitics, demographics and sustainability — and mapping these scenarios to the “Four Futures” framework developed by Prof. Jim Dator. This effort was led by four analyst teams, in consultation with multiple EY Leaders and subject matter experts
The article built on this foundation through research that included:
Subject matter expert interviews with technology leaders and human augmentation specialists with experience and expertise in topics ranging from venture capital, artificial intelligence, the future of work and entrepreneurship.
Analysis of enterprise implementations of human augmentation technologies across Fortune 500 companies, examining AI collaboration systems, industrial exoskeletons, robotic assistance, and augmentation governance frameworks, providing insights into productivity gains, safety improvements and transformation patterns.
Review of venture capital and government investment trends in human augmentation technologies between 2023-2025, analyzing over $75 billion in funding across brain-computer interfaces, robotics, exoskeletons, AI platforms and longevity research, including market maturity and commercialization indicators. The data for this analysis was drawn from EY quarterly VC investment reports, Crunchbase News quarterly funding analyses, and publicly reported figures from Mintz analysis.
Synthesis of data from multiple EY surveys:
CIO Sentiment Study of 500 US-based CIOs, surveyed in March 2024
CEO Outlook Study with global survey of 1,200 CEOs globally conducted in July-August 2024
Work Reimagined Survey of 17,350 employees and 1,595 employers from organizations with 500 or more global employees across 27 sectors and 23 countries, conducted in August 2024.
Two Responsible AI Pulse Surveys of 975 C-suite leaders surveyed in March-April 2025 and July-August 2025
Augmentation technologies: systems that enhance natural human abilities, including AI collaboration tools, physical exoskeletons, brain-computer interfaces, and longevity treatments.
Bounded strategy: strategic tasks with clear parameters where AI performs well, like pricing optimization and logistics coordination, unlike broader strategies that need human judgment.
Brain-computer interface (BCI): technology that allows direct neural control of external devices using brain signals, with uses ranging from medical communication to industrial automation.
Collaborative robots (cobots): industrial robots created to work smoothly alongside human workers, combining precise automation with human adaptability in manufacturing and healthcare.
Cognitive autonomy: the right to independent mental processes free from external manipulation, a fundamental ethical concern in neural data governance.
Enhancement divide: the social and economic gap between individuals or regions with access to augmentation technologies and those without, similar to today's digital divide.
Enhancement equality: principle ensuring augmentation benefits are widely accessible rather than restricted to wealthy individuals or elite organizations.
Exoskeleton: a wearable robotic device that boosts human physical abilities, cuts workplace injuries and improves productivity across industrial sectors.
Germline genome editing: a technique that alters the DNA of sperm, eggs, or early embryos, resulting in genetic changes that are heritable and passed down to future generations.
Grand strategy: high-level decision-making that involves human skills such as managing uncertainty, aligning values, employing creativity and shaping organizational culture.
Human-AI collaboration: a partnership where AI manages data processing and analysis, while humans offer strategic direction, ethical judgment, and creative insight.
Hybrid intelligence: synergistic blend of human creativity and judgment with AI's analytical power to achieve better results in complex problem-solving.
Longevity research: scientific study aimed at increasing healthy human lifespans through drug development and cellular interventions, potentially enabling people to have extended productive careers.
Neural data privacy: protecting brain activity information collected via BCIs, including ownership, usage rights and personal safeguards as laws are enacted.
Technological convergence: the merging of AI, robotics, BCIs, and longevity research, creating capabilities that surpass individual technologies and speeding up innovation cycles
1
Chapter 1
From human augmentation to the hybrid era
Human potential is being redefined as AI, robotics and medical advances converge, accelerating innovation, extending abilities and creating new frontiers.
The forces reshaping human capability
The transcendence of human limitations is occurring at exponential rather than linear speeds. The combination of multiple technologies, such as AI, robotics, BCIs and longevity technologies, as well as the integration of human intelligence with AI systems and physical augmentation technologies, is creating capabilities that are more than the sum of the parts.
As Chris Yeh, General Partner of Blitzscaling Ventures, highlights: "Rather than merely staying at the frontier of productivity, we now have the tools to expand the frontier itself. The combination of human creativity with AI analysis and robotic precision creates capabilities that none of these elements could achieve independently."
These combinations accelerate the transcendence of human limitations. As enhanced humans collaborate with multiple AI agents while managing robotic systems, this creates entirely new categories of human-machine hybrid capabilities.
The combined effects are significant: AI speeds up innovation cycles by 12-20 times, while exoskeleton technologies extend physical productivity across decades. When BCIs eventually enable direct neural control of AI systems and robotic devices, the resulting capabilities will exceed traditional human limits entirely.
Bryan Cassady, CEO of The Global Entrepreneurship Alliance and author of The Generative Organization, reports that hybrid teams are "running five-day innovation sprints in one day and generating two to three times more actionable ideas than traditional approaches. The bottleneck shifts from time and processing power to imagination and ethical frameworks." Drug discovery exemplifies this acceleration: AI-driven research combined with robotic laboratory systems significantly cut discovery timelines, while AI identifying compounds that reach 70% success rates compared to traditional methods' 10% efficacy.6
The convergence is already here
The chart compares traditional medical diagnostics (10% accuracy) with AI-enhanced medical diagnostics (70% accuracy), highlighting the significant improvement in diagnostic accuracy enabled by AI.
AI-enhanced cognition: the new cognitive partnership
The most immediate and widespread form of human augmentation comes from AI systems that enhance rather than replace cognitive abilities. Medical professionals using AI-enhanced diagnostics demonstrate significant performance improvements. Studies show AI assistance increasing diagnostic sensitivity from 72% to 80% and specificity from 81% to 85% for fracture detection, with 91.3% sensitivity for lesion detection compared to 82.6% for human-only interpretation. AI reduces diagnostic time by up to 30.8% while maintaining higher accuracy. Legal professionals using AI contract analysis systems achieve 98% accuracy while reducing review time from 92 minutes to 26 seconds per contract, with legal departments reporting up to 40% higher strategic contributions when routine review tasks are AI-assisted.7
AI-enhanced legal research
60%
increase in research speed using AI-powered tools
AI-enhanced legal research
40%
improvement in research accuracy with AI augmentation
Source: AI Contract Analysis Reaches Critical Accuracy Milestone," September 15, 2025 8
Organizations adopting human-AI cognitive partnerships demonstrate the power of hybrid intelligence. A recent field experiment conducted by MIT and Johns Hopkins University with 2,310 participants found that humans working in human-AI teams experienced 73% higher productivity per worker and created higher-quality content in marketing and advertising — specifically in ad copy — although the study also showed that human-only teams still produced better-quality images, suggesting AI agents need fine-tuning for multimodal workflows.9
Physical augmentation: extending human capabilities
Robotics and exoskeleton technologies are rapidly expanding from manufacturing into healthcare, logistics and knowledge work. The global industrial robotics market is projected to reach US$60.6 billion by 2030, with collaborative robots (cobots) growing at a 35% annual rate as they integrate seamlessly with human workers.10 The global exoskeleton market is expected to grow from US$1.4 billion in 2025 to US$19.7 billion by 2035, a 30% annual growth rate.
AI-enhanced benefits at manufacturing facilities
20-60%
reduction in workplace injuries observed after deploying over 500 exoskeleton units
AI-enhanced benefits at manufacturing facilities
15-25%
increase in productivity achieved through the implementation of exoskeleton technologies
Real-world applications demonstrate significant benefits across various industries. Ford deployed 75 exoskeleton units across 15 global plants, with facilities reporting 52% reduction in medical visits and 83% reduction in injuries. Industry-wide, exoskeleton implementations show 20-60% reduction in workplace injuries and 15-25% increase in productivity. The worldwide installed base exceeded 63,000 units by end of 2025, with logistics and warehouse operations reporting 19% fewer lower-back strain incidents after adopting passive back-support systems, achieving return on investment typically within 16 months.11
Emerging regulation around neural data will test how far existing privacy and intellectual property frameworks can stretch.
Healthcare applications are advancing rapidly. Johns Hopkins University researchers reported in July 2025 that an autonomous surgical robot (SRT-H) performed gallbladder surgery with 100% accuracy, demonstrating how robotic surgical systems can achieve precision beyond traditional human capabilities. Healthcare facilities implementing robotic-assisted surgery and ergonomic support systems for surgeons report significant reductions in surgical complications and surgeon fatigue.12 Medical exoskeleton sales increased 28% in 2025, with rehabilitation centers treating stroke and spinal cord injury patients reporting 23% improvements in motor-function recovery using gait-assist systems.
BCIs: early promise with regulatory challenges
Although still in early development stages, BCIs represent the ultimate frontier of human augmentation technology. China has emerged as a significant competitor in BCI development, with companies like NeuCyber NeuroTech demonstrating brain-controlled robotic arm manipulation and the Beinao-1 invasive BCI system enabling patient communication support through clinical implementations. These developments reflect broader Asia-Pacific region expansion in the global BCI market.13 The global BCI market is expected to grow from $3.21 billion in 2025 to $12.87 billion by 2034, driven by both therapeutic and enhancement uses.14
However, significant regulatory and adoption challenges still exist. A growing regulatory landscape is emerging as jurisdictions grapple with neural data privacy, cognitive autonomy and mental privacy concerns. Several U.S. states have passed neural data protection laws, with many others considering similar legislation. These emerging frameworks tackle key questions about who owns brain data, how it can be used and what protections individuals need when neural information is collected through augmentation technologies.15
“Emerging regulation around neural data will test how far existing privacy and intellectual property frameworks can stretch,” says Dan Hendy, EY Global Legal Transform and Operate Leader. “Governments and companies alike will need to collaborate on new legal definitions that balance innovation with fundamental cognitive rights.”
In the near term, organizations should monitor BCI developments while investing in more accessible augmentation technologies. The regulatory uncertainty, high costs and limited commercial applications suggest that BCI adoption for workplace improvement will likely follow rather than lead the broader human augmentation movement.
Longevity and performance enhancement: extending productive lifespans
Life extension research, accelerated by AI-driven drug discovery, could deliver breakthroughs that fundamentally change workforce planning. Investment in longevity research reached US$8.5 billion in 2024, representing 220% growth from the previous year. AI-identified compounds have been shown to extend animal lifespans by 30-74%, with human trials now underway for multiple interventions.16
Life extension research
30-74%
animal lifespan extension with the help of AI-driven drug discovery
Recent research has identified new classes of drugs that combat aging at the cellular level. Scientists have developed compounds like Rapalink-1 that prolong cell lifespans and have demonstrated that therapeutically restoring youthful levels of specific enzymes can greatly reduce signs of aging in preclinical models. These treatments decreased cellular senescence and tissue inflammation, promoted new neuron growth with improved memory and boosted neuromuscular function.
However, realistic assessments indicate that despite these medical advances, gains in life expectancy are diminishing over time. Leading longevity researchers, including biogerontologist Aubrey de Grey of the LEV Foundation, predict a 50% probability of reaching longevity escape velocity by the mid-to-late 2030s — the point where medical advances extend life expectancy faster than aging progresses. De Grey estimates current 40-year-olds have more than a 50% chance of not dying from aging-related causes, potentially enabling productive careers extending to ages 80-100 with multiple career transitions. This projection assumes successful development of cellular senescence treatments, enzyme restoration therapies and AI-identified longevity compounds currently in preclinical and human trials.
This raises complex societal questions about pension and social security systems, healthcare costs and fairness in access to longer life spans.17
For governments, people living longer puts pressure on social security programs and the taxes needed to fund them. For companies, it could necessitate preparing for potentially longer careers amid multiple technological shifts, while policymakers would need to reconsider social systems originally designed for shorter work lives —a challenge at a time when pension and safety net programs are already strained in many areas.
2
Chapter 2
Strategic leadership in the hybrid era
Leaders must blend human judgment with AI-driven insights to guide diverse teams, bridge capability gaps and ensure ethical, strategic progress.
The rapid progress of human-AI integration has widened gaps between early adopters and traditional organizations. Even when companies try to speed up their transformation efforts, they can still fall behind because the technology advancement curve is accelerating exponentially. Organizations that move quickly may still lag if they're slow to experiment and implement at scale, while those hesitant to change face exponentially increasing disadvantages.
We may not even need traditional reskilling approaches because neurotechnology could enable direct knowledge transfer. What will matter most is experience, adaptability, and ethical judgment — capabilities that remain distinctly human even in augmented environments.
There’s no doubt the shift from AI assistance to true human-machine integration will require new leadership strategies. Bryan Cassady describes the change: "When AI reaches superhuman capabilities in specific domains, collaboration becomes more like mentoring an alien genius. The human role shifts to setting boundaries, asking unasked questions, and making sure AI's analytical power aligns with human values and strategic goals."
Teams are increasingly made up of humans, AI agents, robotic systems, and potentially enhanced individuals working across various cognitive and physical abilities. Leaders must coordinate these hybrid teams while making sure all parts contribute effectively to common goals.
Sinclair Schuller, EY Americas Responsible AI Leader, highlights the lasting human edge: "The one capability AI cannot truly replicate is human empathy and ethical judgment. AI may simulate emotional responses, but it cannot experience ethical dilemmas in the same way we do. Humans remain essential for decisions that require moral reasoning and cultural understanding."
Strategic decision-making with superhuman AI
The integration of AI systems that surpass human analytical abilities creates new strategic opportunities and challenges. Schuller predicts: "Within 10 years, with a 50% probability within three to five years, we'll see strategic competitions between AI systems as organizations deploy machine-driven strategies. AI will likely outperform human strategic analysis in bounded domains."
Nevertheless, the human role in strategic leadership remains vital. Cassady explains: "AI already outperforms humans in bounded strategy — pricing optimization, logistics coordination, pattern recognition across large datasets. But grand strategy — navigating uncertainty, integrating values, shaping organizational culture, creative thinking, imagination, empathy, negotiation, and developing interpersonal influence — remains distinctly human."
Chris Yeh emphasizes the complementary role: "AI becomes invaluable for surfacing comprehensive data, uncovering hidden patterns, and providing decision support. But the ultimate integration of story, vision and values into strategic direction is a human domain. AI serves as the staff; humans remain the generals."
More and more, organizations will need to maintain a strong layer of top experts across various areas, as the value of deep experience and expertise becomes even more important in hybrid environments. The most successful companies will heavily invest in developing and keeping domain experts who can effectively manage human-machine collaboration, interpret AI insights within larger strategic frameworks, and offer the nuanced judgment that distinguishes tactical optimization from transformative strategy.
The ultimate integration of story, vision, and values into strategic direction is a human domain. AI serves as the staff; humans remain the generals.
Chris Yeh
General Partner of Blitzscaling Ventures
Managing cognitive and physical enhancement divides
The integration of enhanced humans with traditional teams presents novel management challenges. Enhanced team members might process information faster, access knowledge more easily, and perform at higher cognitive or physical levels than their colleagues.
Dr. Terri Horton, a work futurist, identifies the key leadership challenge: "Leaders managing hybrid teams — especially those combining enhanced and traditional humans with AI systems — must develop skills to bridge cognitive gaps and show empathy in understanding how enhanced workers experience work differently." Beyond traditional hybrid teams, managing teams of humans and autonomous AI agents requires entirely new leadership abilities. Leaders need to learn how to coordinate human-machine collaboration, create accountability systems that include both human and artificial team members, foster what researchers call "digital empathy" — understanding how AI agents process information and make decisions — and design physical and digital environments that support smooth human-machine integration.
Practical management approaches include rotation programs where team members experience different enhancement levels to build empathy, role specialization that leverages improvements while ensuring meaningful contributions from all members, and communication protocols that bridge performance gaps without creating social divisions.
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Chapter 3
Emerging policy and regulatory issues
The merging of AI and human capabilities raises complex issues ranging from access and inequity to legal liability and more.
Enhancement equality: preventing a divided society
Advanced human augmentation technologies might initially be accessible only to wealthy individuals or organizations, which could create social divides between enhanced and unenhanced groups.
Access barriers will differ depending on the technology. Longevity treatments are likely to be very expensive and not covered by insurance. Exoskeletons and BCIs face ongoing issues with affordability and distribution, as high manufacturing costs and specialized infrastructure needs limit widespread adoption. AI collaboration tools, although more affordable, could still establish disparities if enterprise licensing favors large corporations over small businesses and individuals. Today's digital divide between developed and developing regions, with 2.6 billion people (one-third of humanity) remaining offline and only 27% of least developed countries' populations having Internet access compared to over 90% in high-income countries, could evolve into an enhancement divide that worsens global inequality. Countries with advanced technological infrastructure would gain systematic advantages in human capability development, as achieving universal broadband access alone requires over $400 billion by 2030. This North-South technology gap, documented by UNESCO, the United Nations and others threatens to exclude the world's poorest from participating in human augmentation technologies.18
The access issue extends beyond personal choices and relates to systemic fairness. While some enhancement technologies like AI collaboration tools may have equalizing effects — benefiting workers who need help the most — others, especially longevity treatments and advanced BCIs, could exacerbate divides if they are priced too high and lack insurance coverage.
Emerging policy debates resemble the policy debate and restrictions on germline genome editing, in which many jurisdictions distinguish between therapeutic uses (restoring normal function) and enhancement uses (pushing beyond typical human abilities). The European Commission's Horizon Europe ethics guidelines and WHO Expert Advisory Committee recommendations set frameworks that differentiate medical restoration from enhancement, especially for genetic modification and cognitive enhancement technologies. Some jurisdictions might adopt similar regulatory approaches for human augmentation, potentially leading to global regulatory fragmentation where access varies by region, causing talent migration and competitive imbalances between countries.19
Organizations must consider their role in ensuring that the benefits of enhancement are broadly accessible instead of limited to elite groups, while participating in policy discussions about fair access and preventing discrimination based on enhancement status.
Responsibility and liability in hybrid systems
The integration of human-machine systems raises complex questions about responsibility and accountability. When failures happen in hybrid human-AI systems, determining liability becomes difficult. Autonomous vehicle accidents highlight this complexity: Level 2 automation (driver assistance) assigns full liability to the human driver regardless of the circumstances, while Level 3 automation (conditional automation) shifts liability to manufacturers during autonomous operation, though drivers must be ready to intervene when prompted.
Organizations need to create frameworks that clearly define responsibilities for both human and machine parts of hybrid systems. This involves setting up accountability structures that guarantee human oversight of key decisions while leveraging AI for analysis and support.
Workforce transformation: extended careers in a changing economy
If longevity interventions enable extended working careers lasting several decades while AI and robotics replace traditional jobs, societies will encounter complex policy challenges ranging from compensation and other workforce policies to the opportunity costs for governments of lost employment taxes used to fund social security retirement systems. The combination of potentially longer productive lifespans with shorter periods of traditional career relevance could lead to social tensions over economic support, purpose and intergenerational fairness.
Organizations will need to rethink career development for longer careers that could extend into people's 70s and 80s, helping workers transition across multiple technological eras, and compensation systems that account for significantly increased productivity.
Policymakers will have to contend with the potential twofold impact of agents performing work previously done by humans who paid employment taxes and the actuarial implications of people living longer and drawing retirement benefits from social security systems.
Evolving regulatory landscape
BCIs raise fundamental questions about mental privacy and cognitive autonomy.
Ethical frameworks must be adaptable and flexible. There will never be universal standards — the reality is much more complex. Transparency, absence of bias and traceability are essential, but true global standards remain unlikely as long as enhancement technologies serve geopolitical advantages.
Organizations adopting enhancement technologies must navigate evolving privacy laws while ensuring participation remains voluntary and free from coercion. This involves establishing internal ethics committees, compliance plans, and policies that balance individual rights with organizational objectives.
Businesses also will need to consider a wide range of tax ramifications, including R&D credits and other incentives as well as potential medical device taxes on exoskeletons and similar robotics and calculate the compliance costs on a jurisdiction-by-jurisdiction basis.
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Chapter 4
Executive actions: preparing for the hybrid era
Leaders must act now — integrating technology, ethics and strategy to build agile, future-ready organizations for the human-machine hybrid era.
While we are still in early stages of the move to the hybrid era, there is much that leaders can do to start preparing their organizations to thrive in this future. Priority actions include:
Establish Human Enhancement Councils that integrate technology, ethics, HR, and business strategy leadership to guide decision-making on augmentation adoption and ensure responsible implementation.
Launch strategic pilot programs deploying AI collaboration systems and physical augmentation technologies with clear performance metrics that measure productivity gains, innovation outcomes and competitive advantages.
Develop ecosystem partnerships with augmentation technology providers, research institutions and regulatory agencies to stay ahead in capability development and ensure regulatory compliance. Involve tax departments to gain an understanding of the tax implications of investing in advanced technologies, including available tax incentives and rules about expensing versus depreciation.
Create voluntary enhancement policies that prioritize employee choice while maximizing organizational performance, preventing coercion, and enabling those who opt for augmentation.
CHROs: workforce transformation for enhanced capabilities
According to an EY US study, while 47% of organizations prioritize AI investments for growth and productivity, only 15% invest adequately in workforce preparation for human-AI collaboration. This gap indicates that most organizations implement enhancement technologies without sufficiently preparing their people for effective integration, which limits the return on investment.20
HR leaders must prepare for professionals potentially working through multiple career reinventions during several technological shifts. Traditional promotion and development timelines become insufficient when careers span decades of technological change. New frameworks are essential for continuous learning, frequent skill updates and managing teams where members may collaborate over long periods with varying enhancement levels.
HR leaders face a major challenge: how to build experience and expertise as AI increasingly takes over entry-level roles traditionally used to develop skills. This calls for a fundamental rethinking of career development paths and training methods.
Priority initiatives:
Transform assessments and hiring processes to measure hybrid collaboration readiness and augmentation effectiveness, alongside traditional skills and cultural fit.
Reimagine career pathways by creating alternative routes for gaining expertise beyond traditional entry-level roles, including mentorship with augmented workers, simulation-based learning, and rotational assignments across enhancement levels.
Create fair compensation frameworks that acknowledge productivity improvements from augmentation while ensuring fairness between augmented and traditional workers.
Develop partnerships with technology providers and training organizations to keep workforce skills current for evolving augmentation technologies.
CTOs: infrastructure for human-machine integration
Technology leaders must develop systems that support current AI collaboration and prepare for future BCIs, while ensuring security, governance and scalability. Infrastructure choices made now will determine organizational readiness for advanced enhancement technologies.
Priority requirements:
Deploy secure AI agent platforms that support individual AI agents while maintaining enterprise security and governance standards across the organization.
Design integration architectures that enable real-time collaboration among humans, AI systems, and robotic equipment while ensuring data security and privacy protections.
The integration of human augmentation technologies presents ethical challenges that demand strong leadership. Ethics officers must create frameworks that address voluntary participation, equality in enhancements, privacy protection and the preservation of human dignity in augmented environments.
Ethical frameworks must stay adaptable and flexible. Universal standards are unlikely because of the geopolitical nature of enhancement technologies. Focus on transparency, bias prevention and traceability, while understanding that true global consensus might never be achieved.
Priority framework components:
Establish voluntary participation policies that prevent coercion while providing clear options for employees who choose to enhance, ensuring informed consent and reversibility whenever possible.
Create equality initiatives that expand access to enhancement benefits rather than restrict them to elite groups, including affordability programs and anti-discrimination protections.
About the authors
EY Global AI Clients and Industry Leader, drives enterprise-wide AI transformation and adoption strategies across diverse sectors worldwide. With over two decades at the intersection of mathematics, analytics and artificial intelligence, she leads more than 22,000 professionals in implementing outcome-driven AI solutions that fundamentally reimagine how organizations operate. Beatriz focuses on shifting enterprises from workflow-based to objective-driven technology frameworks, helping companies navigate the ethical complexities of AI while scaling adoption from experimentation to full integration. As a thought leader on human-centric AI implementation and a member of the National Academy of Sciences Technology and Sustainability roundtable, she champions the idea that successful AI transformation depends on placing people — not just processes — at the center of technological change.
A Consulting Analyst at EY and Managing Partner at Mavka Capital, he is the author of Accelerated Startup and writes extensively on innovation, technology transformation, artificial intelligence, and venture capital. Drawing on over 25 years of experience as a venture capitalist, investment banker and entrepreneur, he examines how emerging technologies reshape business models and competitive dynamics.
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Summary
Human-machine hybrid capabilities will significantly boost performance, surpassing what humans and previous technologies can achieve. Organizations will thrive by focusing on strengthening distinctly human skills — creativity, ethical judgment, strategic insight, empathetic leadership and imagination — rather than just automating existing processes.
These advances also raise questions about fairness in enhancement, workforce changes, and social stability. Leaders who develop hybrid capabilities while addressing ethical and societal implications will shape their organization's future and the course of human augmentation. The hybrid era has begun. The real challenge is ensuring it benefits humanity's broader interests rather than creating new types of inequality.
Game-changer, thought leader in analytics and customer centricity. Named a Top Talent Executive Under 40 by AMROP, IESE and Royal House. Mom, film lover, champion for women in tech and the workforce.