EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Recent Searches
Office
Chicago, United States
Barbara brings over 25 years of operational and P&L experience developing and implementing customer service strategies as an entrepreneur and a utility executive. A strategic, transformational leader, she works with customer executive leaders to accelerate performance.
Her experience covers all areas of the customer experience including growth strategy, experience-led journey mapping, segmentation and persona development, customer service optimization, marketing and digital strategies.