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Future Network Now
With the rapid advance of 5G and IoT, and digitization of critical infrastructures, robust and resilient network services are now imperative. The Future Network Now suite of solutions helps telcos meet this need – by creating the high-quality, secure and adaptable networks your customers demand.
What EY can do for you
In today’s telecom landscape, networks are no longer just infrastructure; they’re intelligent platforms that power entire digital ecosystems. As a result of this evolution, service providers must navigate the complexities of scaling AI across networks, maturing 5G technology and adopting cloud-native architectures — all while facing increasing pressure to deliver operations that are resilient, sustainable and profitable.
Amid these changes, leaders now face a common challenge: turning years of network investment into tangible business value. This transformation requires a strategic approach. Whether through AI-driven operations, cloud-based modernization of operations support systems (OSS) or ecosystem collaboration, organizations need measurable outcomes — not more complexity.
This is where the EY Future Network Now suite of solutions comes into play, bringing together strategy, technology and delivery experience to help clients accelerate their transformation journey. The six integrated capabilities are designed to meet you where you are — from assessment to implementation to managed operations.
1. Network strategy
Telecom and network investments demand fast, data-driven decisions across cloud migration, OSS transformation and generative AI adoption. To support companies in this complex landscape, the Future Network Now Informed Business Decisions capability helps executives analyze different business scenarios, understand the operational and financial impacts and define the right technology path forward.
And by combining AI and machine learning forecasting with multi-sourced data — including market trends, technology benchmarks and operating model insights — EY professionals empower leaders to identify the highest-impact investments, optimize capital allocation and tax savings, and enhance shareholder value.
2. Network planning, design and deployment
Network deployment today is software-driven and orchestrated end-to-end — from spectrum and site planning to automated provisioning across multi-vendor, cloud-native environments. In this context, the EY team works with operators to assess deployment maturity, simulate rollouts through digital twins and accelerate time to market with AI-assisted design and closed-loop fulfillment.
This approach also addresses the broader ecosystem by aligning OSS or business support systems (BSS) along with supply chain and partner processes to enable zero-touch deployment and scalable fulfillment. Ultimately, the goal is to link every technology rollout to operational readiness and financial outcomes.
3. Network operations and sustainability
Networks are evolving toward autonomous assurance and intelligent service management.
To support this evolution, this capability focuses on enabling zero-touch operations through predictive analytics, AIOps and closed-loop automation to enhance network quality, reliability and cost efficiency.
In addition, the Network Operations and Sustainability module empowers companies to maintain an efficient, resilient and sustainable network. Given that network expenditures — including both capex and opex — constitute the highest spend of any telco, this module is designed to protect and increase the benefits of these investments.
Through Network Operations, EY teams enable assessments and hyper-targeting of individual points of improvement across network quality, operations and maintenance costs, asset lifecycles, transportation and logistics expenditures, and resilience. Furthermore, when improvement opportunities arise, Future Network Now enables the definition, planning, implementation and execution of the necessary changes required under a managed services framework.
Finally, Network Sustainability examines energy consumption and carbon emissions within your network. Consequently, it provides practical recommendations to reduce costs and define and implement clear roadmaps to achieve sustainability targets. Ultimately, sustainability remains integral to this approach, optimizing energy usage, carbon impact and asset efficiency across the network lifecycle.
4. Trusted connectivity
As networks become more open, application program interface (API)-driven and cloud-native, the security perimeter disappears. In response to this challenge, the EY 5G Cybersecurity capability has been designed to build resilience from within — protecting data, APIs and AI models that help enable autonomous operations.
To achieve this, the approach embeds security into every stage of OSS and network transformation — from identity and access management to compliance, privacy and continuous monitoring. As a result, EY teams help clients safeguard customer data, maintain service integrity and meet regulatory standards in real time.
5. Next-generation operations support systems and business support systems
In an era where the OSS/BSS stack defines a telecom operator’s agility, EY teams bring deep domain and transformation experience to help clients reimagine these platforms as digital control centers for network intelligence and customer experience. EY also help clients reimagine OSS by enabling network intelligence, automation, and service agility across hybrid and cloud-native environments.
EY teams combine architectural rigor with industry-aligned accelerators to modernize legacy systems into cloud-native, API-first, secure and TM Forum compliant environments that enable automation, AI-driven decisioning, and closed-loop operations.
From strategy and roadmap definition to architecture design, system integration, and AI-enabled assurance, EY supports the full OSS/BSS transformation lifecycle. The result is a modern digital backbone that reduces operational complexity, accelerates time-to-market, improves customer experience, and unlocks new revenue streams from data and ecosystem partnerships.
6. Network technology platforms
5G, edge computing, the Internet of Things, AI and Open RAN are converging to create distributed, intelligent networks. In this evolving landscape, the EY team helps organizations design and monetize these platforms — combining real-time data, automation and interoperability across multi-vendor environments.
In addition, EY teams work with clients to define edge-to-core strategies and scalable deployment models that power new use cases across industries.
Accelerating the path forward
The EY Future Network Now suite gives service providers the flexibility to modernize at their own pace, allowing them to choose modular capabilities that assess, implement or operate across the network lifecycle.
As you embark on this journey — whether you’re transforming OSS, deploying closed-loop automation or scaling AI across the enterprise — the EY team can help you accelerate outcomes, providing measurable business value and trusted delivery experience.