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Intelligent Automation
As tax functions continue to evolve through digital transformation, work is fundamentally changing. Intelligent automation is no longer just an efficiency tool—it is becoming a core capability of the future tax workforce. As part of a broader tax digitalization strategy, intelligent automation bridges strategy and execution by embedding automation into day-to-day tax operations. Unlike traditional automation focused on individual tasks, it takes a holistic approach across processes, data and governance, helping organizations build tax operations that are scalable, controlled and traceable. The real value lies not in deploying more tools, but in integrating automation into core workflows and data frameworks to create a sustainable operating model. Looking ahead, agentic process automation (APA), supported by strong governance and human oversight, is expected to become the next stage of evolution, enabling tax functions to manage growing complexity with greater agility.
What EY can do for you
At EY, we bring deep tax and transformation experience to help organizations move beyond isolated automation initiatives and embed intelligent automation into the fabric of their tax function.
Our focus goes beyond technology deployment. We work with you to design and implement solutions that align with regulatory requirements, governance standards and your operating model, ensuring automation does not create fragmented processes, but instead strengthens control and consistency.
By integrating perspectives across tax, processes, data and technology, we help organizations define and execute intelligent automation strategies that:
- Support current compliance and reporting requirements
- Adapt to evolving regulatory environments
- Scale with business growth and operational complexity
How intelligent automation creates value
Intelligent automation combines robotics, analytics and advanced technologies such as AI to fundamentally rethink how work gets done.
Rather than applying isolated tools, it enables organizations to reimagine end-to-end processes across front, middle and back offices — improving speed, accuracy and resilience while reducing risk.
We help you:
We support organizations across the full intelligent automation journey:
- Identify high-impact tax automation opportunities
- Define governance frameworks and target operating models
- Design scalable architecture and prioritize key processes
- Automate data collection, preparation and pre-filing validation activities
- Optimize transaction processing and reporting workflows
- Strengthen consistency, internal controls and auditability
- Integrate automation with existing tax systems and data platforms
Benefits can include:
Organizations that successfully implement intelligent automation in tax functions may achieve:
- Increased operational efficiency and faster processing cycles
- Reduced manual effort and rework costs
- Greater consistency and predictability in reporting outcomes
- Improved transparency and traceability of tax data
- Reduced financial, regulatory and reputational risk
- A scalable and future-ready tax operating foundation
How EY can help
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Our tax professionals can help your business manage tax big data in a way that enables efficient compliance and provides strategic insights. Learn more.
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Our digital tax strategy team can help identify your tax function's leading challenges and develop an enhanced operating model strategy. Find out how.
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Our data analytics professionals can help you manage and leverage big data to gain better visibility into your tax obligations. Find out how.
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