Leadership and culture services

Leadership trust perceptions

Developing leadership capabilities and empowering the workforce with adaptive skills will boost your organization’s business transformation. To realize this performance potential, organizations need to cultivate transformative leadership by fostering skills such as leading with resilience, connecting to vision and purpose, demonstrating courage during change, cultivating trust and deep connection, and creating a safe environment for innovation and experimentation. 

Our approach is guided by experience and research, including our leadership research collaboration with the Saïd Business School at the University of Oxford. The study found that leaders who put humans at the center to navigate transformation turning points are 12 times more likely to significantly improve transformation performance. Our teams help leaders identify turning points and put humans back at the center when issues that could compromise the transformation arise.

With deep insights into your business, market and competitive landscape, we support leadership development that addresses the needs of individuals, teams and the organization. We equip leaders to navigate complexity, embrace uncertainty and prepare for the ever-evolving future of work.

Our methodologies and tools place leadership initiatives in the context of disruptive market forces, helping organizations assess, baseline and enhance your leaders’ success profiles. We facilitate powerful development through leadership workshops and conversations, tailoring support to both individual and team levels. Our inquiry-based coaching approach builds capabilities that empower employees to perform at their best in a constantly evolving world.

Culture

We know that organizational culture can be intentionally shaped to support vision, mission and strategy, which are of little value without a culture to bring them to life. A culture rooted in clear and consistent strengths — one that motivates individuals and minimizes behavioral risks — drives both productivity and profitability. 

Our methodology is designed to understand an organization’s current culture and evolve its environment to meet the demands of the future. To understand culture at a granular level, we assess employee behaviors, uncovering the unique dynamics that define an organization’s environment. This in-depth analysis helps us identify both strengths and areas for growth, providing the foundation for purposeful cultural transformation aligned to your business strategy.

Our teams, informed by the latest in behavior science, help organizations get to root causes quickly and activate culture change through a top-down and bottom-up approach. In addition to working with senior leaders to set the tone at the top, we identify influencers who can activate culture change through grass roots movement supported by behavior sprints, nudging and learning tools. With culture as a lever, we also help organizations enhance transactional success and create long-term value through strategic cultural alignment.

Inclusiveness and Belonging

We help clients make progress toward building a truly human-centered workplace where all employees feel they belong. Our multidisciplinary approach combines data-driven insights, powerful conversations and systemic interventions to deliver measurable, sustainable progress.

Our diagnostic tools support the individual strengths of the clients we serve and help them to focus efforts in places where they can get the greatest impact and track results effectively. Organizations can leverage inclusiveness as a key enabler to success by integrating it into their business and talent strategy.

Creating a Talent Advantage

Organizations can achieve a Talent Advantage, as identified by the EY 2024 Work Reimagined Survey, in the mid- to long-term by excelling across five key dimensions: talent health and flow; work technology and generative AI (GenAI); total rewards priorities; learning, skills and career pathways; culture and workplaces.