In this third episode of the Transforming Retail podcast, our panel discuss the metaverse and what it means for the future of retail and the shopping experience.
Our third episode features Thomas Harms, EY Global Retail Leader; Jon Copestake, EY Global Consumer Senior Analyst; Ian Johnston, founder of Quinine; and Nicole Srock.Stanley, CEO of dan pearlman Group.
- How do retailers make sure they align their values in both the virtual and the real worlds?
- How can the metaverse enhance the customer journey?
- Will the virtual world become more than just a digital twin store?
- Can the metaverse be assessed as a place to make customers’ physical lives cheaper, faster and more connected?
For your convenience, full text transcript of this podcast is also available. Read the transcript.
Duration 17m 47s
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