Technology leaders’ agenda
To strategically transform, leaders need to deliver tech at speed, innovate at scale and put humans at the center.
The importance of committing to a definitive cloud strategy
In this episode of the EY Microsoft Tech Directions podcast, we discuss the various cloud adoption strategies.
The pressure is on technology leaders (chief information officers, chief technology officers and chief data officers) to strategically lead businesses forward. As digital acceleration transforms industries and customer and employee expectations, these leaders have a vital role in deploying technology and data to integrate functions, and enable new business models seamlessly. Delivering visibility with reliability, flexibility, and security is the key to unlocking long-term value for all stakeholders. Here are six actions to focus on:
Relentless focus on the customer and the entire value chain
Almost half of all companies say meeting changing customer demands is driving their digital transformation. Giving customers visibility into your organization, supply chain and product quality, and delivery builds trust to meet customer expectations. Technology leaders need to partner even more with the business to power new customer-centric strategies and experiences with technology.
How can we build trust to unlock the value of the behavioral economy?
The tools of the behavioral economy can help companies and governments respond to ongoing behavioral shifts, drive value and rebuild trust.
13 May 2021
Three ways companies can be more customer-obsessed using tech
Brands need a loyal consumer base more than ever. So how can they become more obsessed with their customers?
18 Nov 2020
Utilize analytics and AI for deeper visibility and insights
Trusted data and AI are a fast track to gaining value-driving and monetizing insights. “The future is about embedding AI in core processes. That way, companies get smarter by the second,” says Beatriz Sanz Sáiz, EY Global Consulting Data and Analytics Leader. Focus on where problems and opportunities lie – customer experience, product innovation and personalization, supply chain and operations, pricing – and integrating AI into associated processes and business needs.
Scaling AI across an enterprise’s operations will require data platforms where data is trusted, consistent, secured and ready to use in real-time — an evolution toward modern “Business Data Fabric architectures.”
Seven strategic pillars of a leading business data fabric
Data fabric can unlock insights from across the data-driven enterprise.
1 Nov 2021
Modernize IT for efficiency, resilience and agility
IT budgets are under considerable pressure: there is so much potential for new technology to explore, particularly in cloud applications, but limited or even shrinking funds to pay for it. Modernizing and automating IT, addressing technology debt, re-imagining the operating model, increasing resiliency and improving security are critical for a company to position itself for a more technology and data-intensive business environment. Leading companies are making the case to modernize IT while also investing in building a digital foundation to drive long-term growth.
How operational visibility and risk monitoring improve resilience
Greater awareness and preparation lead to better agility, and new technology puts what was once impossible within reach.
29 Sep 2021
How to build resiliency into operations and steer clear of disruptions
Instead of reacting to market disruptions, today’s operations leaders are establishing systems to avoid the next crisis.
30 Apr 2021
Why you should re-evaluate your IT network for resiliency and growth
Changing needs from workers, consumers and other stakeholders require a balance of network performance, security and operational agility.
31 Mar 2021
Increase flexibility by nurturing ecosystem partnerships
Cultivating partnerships across a digital ecosystem is fundamental to success in today’s rapidly evolving technology and competitive landscape: 68% of digital transformation leaders think it’s the only way to succeed. Seek out new partnerships and curate ecosystems of value to move at speed, create new products and services and deliver on customer expectations.
How building your tech ecosystem fuels innovation and growth opportunities
CIOs are making these considerations to create alliances with a subset of strategic suppliers.
8 Oct 2021
How organizations can create value through ecosystem integration
As ecosystem business models become more common, platforms for successful integration can make stronger value propositions possible earlier.
30 Nov 2021
What can businesses learn from nature about ecosystems
The resilience of natural ecosystems offers lessons for businesses in diversity, symbiosis, adaptation and complementary niches.
28 Aug 2020
Make strategic moves in the war for talent
“Organizations that are not laser-focused on humans at the center and solving the skills gap problem face serious competitive risks for productivity, innovation and growth,” says Liz Fealy, EY Global PAS Solutions and PAS Workforce Consulting Leader. Technology leaders need the visibility to understand current and future skills gaps and develop “build, buy and borrow” talent interventions accordingly. Recruit scarce skillsets or bring them in from the ecosystem, future-proofing leaders and teams by upskilling them with digital, adaptive and agile capabilities, and reskilling from a technical and functional perspective to deliver against business objectives.
Has technology bridged the physical divide?
In the past year, technology has enabled a seismic shift in how we work. Yet, its transformative effects on the workforce are far from over.
14 May 2021
Why effective collaboration demands tech, inclusion and diversity
The COVID-19 pandemic forced a pivot to new ways of working. Enabling tech and data were key but people’s willingness to change was critical.
24 May 2022
How CIOs can put humans at the center of their agendas
As CIOs drive technology transformation within the organization, working with the CHRO to put humans at the center of change is vital.
2 Dec 2021
Manage risk and maintain trust among stakeholders
New technologies introduce new demands on security, in addition to those of existing infrastructure. Deploying in a cloud environment raises new concerns of business interruption and valuable data protection. If customers and business partners don’t trust your technology, they simply won’t use it. Maintain resiliency and visibility with your stakeholders by adopting a risk-optimization mindset across your technology portfolio.
How do you switch trajectory at speed when you’re under threat?
There's a long list of organizational vulnerabilities for CISOs to contend with, but some practical steps can help mitigate these.
6 Aug 2020
How Internal Audit is helping organizations build trust
As new technologies emerge, Internal Audit functions must stay ahead of disruption and maintain trust within their organization.
3 Dec 2021
What is intelligence without trust?
We explore five key areas that can help business leaders build trust, even as AI continues to transform businesses.
11 Apr 2019
EY Tech Horizon study
Explore leadership perspectives on technology and transformation.
How EY helps orchestrate ecosystems of value
EY orchestrates ecosystems for our clients, helping create long-term value, transform business models and drive innovation.