Telecommunications

The telecoms sector is at the heart of the digital disruption and convergence agenda. Are you embracing the right opportunities?

The telecommunications industry has been rapidly transforming the way we live, work and play for many years. However, the migration to 5G networks, the growing use of evolving technologies, such as automation and artificial intelligence (AI), and the rise of internet of things (IoT) applications, are coinciding with intensifying competitive and regulatory pressures. All of which call for new forms of agility and cost efficiency.

The companies who will achieve success in the future are the ones who are world-class at adapting and driving new value with agility. Embracing a strategic, forward-looking business model is critical to their survival and growth. As a communications service provider, what bold decisions will you need to make?

Featured Thinking

How telcos can transform their B2B growth outlook

Rob Atkinson 24 Feb 2026

Our latest thinking

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To succeed in the fast-evolving digital home, providers must differentiate themselves in the eyes of their target consumers. Here’s how.

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Explore TMT

Night cityscape focused in glasses lenses

Featured

To transform the future for your customers, how should you transform yourself?

Discover how EY's Future Network Now solutions can help your telecoms business build robust, resilient, secure networks that will underpin future growth.
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Discover how EY's capital operations & innovation suite can help your business drive agile operational efficiencies across the entire capital life cycle.
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Discover how EY's cybersecurity team can help safeguard your business, allowing you to focus on what you do best -- delighting your TMT customers. Learn more.
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Discover how EY's digital tax services team can help your TMT company develop an effective digital tax strategy and future-proof the business tax function.
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Discover how EY's digitally integrated customer experience offering can help your business respond rapidly and consistently to deliver compelling TMT experiences.
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EY-Parthenon TMT Strategy Consulting teams can help identify growth and digital infrastructure opportunities. Learn more.
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Discover how EY's TMT Convergence Network can help your company move from understanding digital disruption to addressing the issues it creates. Find out more.
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Enable continuous adaptation and seize opportunity created by disruption by building resilience across the value chain with help from the TBRS team.
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The team

Cédric Foray

EY Global and EY EMEIA Telecommunications Sector Leader

Responsible for leading EY telecoms teams across the globe. Strategy consultant for 25 years. Experienced in working with firms in telecommunications and new technology.

Paris La Défense, France

Adrian Baschnonga

EY Global Technology, Media & Entertainment and Telecommunications (TMT) Lead Analyst

Passionate about digital innovation and inclusion. Inspired by the arts, history and urban spaces.

London, United Kingdom

Jay Robbins

EY Americas Telecommunications Co-leader

Results-oriented business advisor. Long-term admirer of and practitioner in the Telecommunications industry. Avid runner. Basketball superfan. Husband. Father of two amazing kids.

Philadelphia, PA, United States

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