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OT Security Service Management – EY ServiceNow OTM Offering
The future of Operational Technology Management is Agile, Automated and Service Oriented.
Unlock the future of OT Management with our platform for collaboration
EY OT Security and Service Management offering equips OT asset owners with the strategy, methods and tools to accelerate their OT asset management program, improve OT security maturity and transform their OT service management model.
Contact with an EY expert
of large organizations do not use solutions to manage and maintain OT inventory for cybersecurity purposes.
Less than
of organizations have an integrated approach to managing OT and IT resources in the context of cybersecurity.
Organizations nowadays seek practical and effective ways to digitize their manufacturing operations without compromising reliability, security and operational efficiency. Both IT and OT operations increasingly intersect and converge creating opportunities for organizational efficiencies in the Operational Technology area.
This IT/OT integration and convergence, however, exposes OT asset owners to new cybersecurity threats and creates pressure on cybersecurity teams to keep up with the velocity of changes introduced to the manufacturing environments. With the OT Security talent shortage nowadays – it is critical to build a solid digital OT Management foundation and prepare for the next generation of OT Management model which is Agile, Automated and Service Oriented.
So What?
Manufacturing Organizations need to re-engineer their IT/OT and Cybersecurity
Operating Models including organization, processes and tools to enable more
effective, scalable and quick delivery model.
The future of Operational Technology Management and OT Security is:
- Agile
- Automated
- Service-oriented
WE GOT IT!
How can IT, OT and security staff be brought together on a single platform to create a seamless experience for the next generation of OT operations?
The scale and speed of change as well as amount of threats and vulnerabilities to be managed in a typical OT environment – makes it difficult to be handled manually. Orchestration and automation of change and security processes allows to keep up with the amount of IT/OT cyber risks and allows to focus on what matters most to the operational teams.
The dependency between IT and OT domain increase and teams integrate and converge in more and more organizations. So should the processes responsible for management and maintenance of the underlying IT/OT infrastructure and applications. The journey of OT towards a Service-oriented model allows IT teams to speak with OT in the same language, and OT to have a better visibility of how IT can help them deliver their work.
EY on ServiceNow OTM solution equips Manufacturing Organizations with a platform, processes and methods to effectively transform their OT service delivery model and security operations to deliver:
- Better governance of OT and underlying infrastructure
- Improved OT asset lifecycle and change management
- More effective and orchestrated OT Security workflows
- Service management adapted to OT
- Integrated OT risk management
Our Solution:
What you get with EY and ServiceNow Operational Technology Management?
- Introduces increased visibility of OT systems, assets and configurations
- Helps accelerate OT asset discovery and data quality assurance for OT configuration items
- Provides dedicated OT-specific data model to reflect your organization’s OT environment
- Provides OT service management implementation to support IT/OT convergence and new operating model for OT
- Supports OT security sustainment and governance by integrating them into change and service request processes and workflows
- Increases OT systems availability through improved response and recovery
- Reduces operating costs through the elimination of redundant processes and resources
- Increases monitoring and control over distributed operation
What differentiates us?
Unique assets build on ServiceNow OTM dedicated to OT asset owers
The Team
Our Specialists can deliver vast variety of services:
- Support in defining requirements
- Building OT Assets inventory (Identification & Discovery)
- Building Common Service Data Model and Configuration Management Data Base
- Building Security Processes
- Project Implementation
- Building Integrations
- Infrastructure and service maintenance