Connected Citizens Nordics

Data and technology have transformed the lives of Nordic citizens. What does this mean for governments and the public services they provide?

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In the wake of the pandemic, how are citizens experiencing our connected world? What do they need and expect from their government? How can governments equitably serve them all?

To answer these questions and more, EY has asked citizens from 19 countries about their lives, their use of technology in accessing private and public services and their hopes for the future. In this report, we focus on the findings for the Nordic countries comprising Norway, Denmark and Sweden.

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