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AI Insights
Explore our global insights that look at how you can build confidence in AI, drive exponential value throughout your organization and deliver positive human impact.
- Building confidence
- Creating value
- Augmenting people
- External commentary
- Public policy
How AI-powered data optimization drives tax and finance transformation
Transform your tax and finance with data-driven insights. Discover how strategic data use can guide decisions and streamline compliance. Learn more.
How to balance opportunity and risk in adopting disruptive technologies
Adopting disruptive technologies is a critical challenge for organizations seeking to drive stronger compliance strategy while embracing innovation. Learn more.
How do you teach AI the value of trust?
The transformative potential of AI is high — but so are its risks. Can embedding trust from the start help your company reap AI’s rewards?
Three significant shocks impacting search in the Generative AI era
Searching is ubiquitous in modern information intensive economies, shaping all variety of transactions from labor and product markets to e-commerce and social media.
How to navigate global trends in Artificial Intelligence regulation
Learn why the AI regulatory approach of eight global jurisdictions have a vital role to play in the development of rules for the use of AI.
How GenAI is reshaping private equity investment strategy
A balanced approach to investment strategy is needed to defend against GenAI disruption while also driving portfolio performance. Learn more.
Five priorities for harnessing the power of GenAI in banking
For banks with the right strategy, talent and technology, GenAI can transform operations and help reimagine future business models. Learn more.
If you could meet tomorrow’s consumers today, what would you ask?
Using generative AI personas to bring to life tomorrow’s consumers today, we’re helping businesses shape preferable futures and stay relevant. Find out more.
Five generative AI initiatives leaders should pursue now
Learn how to move beyond quick efficiency gains to a cohesive AI strategy that maximizes your growth potential in a fast-changing space.
Why enabling AI’s full value requires top-down thinking
To realize AI’s full potential, companies should develop AI capability in a way that is integrated and top down. Read more.
How can AI unlock value for industrials?
Five initiatives are explored for AI deployment by industrial companies to unlock real value, now and in the future. Learn more.
How a top-down holistic strategy can maximize GenAI ROI
Explore how companies that put strategy first by applying a holistic Generative AI maturity model for AI adoption will be positioned to unlock greater ROI.
How GenAI is reshaping private equity investment strategy
A balanced approach to investment strategy is needed to defend against GenAI disruption while also driving portfolio performance. Learn more.
AI in recruitment: Lessons learned
20 Feb 2024 | Featuring Dan Black
Read more on HR World
Robotics needs its ChatGPT moment
19 Jan 2024 | Featuring Jeff Wong
Read more on Fast Company
How the human-centric GenAI journey drives trust
16 Jan 2024 | Featuring Julie Boland
Read more on LinkedIn
Davos 2024: 5 business leaders on adopting AI and managing associated risks
15 Jan 2024 | Featuring Carmine Di Sibio
Read more on World Economic Forum
Navigating the AI revolution in 2024: Building trust through innovation and responsibility
15 Jan 2024 | Featuring Julie Teigland
Read more on Linkedin
How advanced technology could make tax controversies easier to avoid
04 Jan 2024 | Featuring Marna Ricker
Read more on World Economic Forum
06 Nov 2023 | Featuring Rodrigo Madanes
Read more on Forbes
How CIOs can foster a top-down approach to AI
01 Nov 2023 | Featuring Dan Diasio
Read more on CIO
AI can help you ask better questions — and solve bigger problems
26 May 2023 | Featuring Nicola Morini Bianzino
Read more on HBR (paywall)
How Generative AI could disrupt creative work
13 Apr 2023 | Featuring Nicola Morini Bianzino
Read more on HBR (paywall)
Three questions every board should ask about generative AI
5 Apr 2023 | Carmine Di Sibio
Read more on Milken Institute
How to choose the right Chief AI Officer
30 Jan 2023 | Rodrigo Madanes
Read more on VentureBeat
ChatGPT's killer enterprise use case will be managing knowledge, says EY CTO
23 Jan 2023 | Featuring Nicola Morini Bianzino
Read more on VentureBeat
Confident and responsible use of AI depends on sound public policy. EY engages with our global stakeholders to inform the development of AI policies that promote transparency, serve the public interest, foster trust in markets and build a better working world.
Building the foundations for trusted artificial intelligence in the UK
Response to government white paper: a pro-innovation approach to AI regulation
Adapting the UK's pro-innovation approach to AI regulation for foundation models
Ten recommendations for UK policymakers to strengthen proposed regulatory approaches
Developing a US artificial intelligence accountability ecosystem
AI accountability policy response to the US National Telecommunications and Information Administration
Safe and responsible AI in Australia
Considerations for developing a robust governance framework based on ethical principles
G7 guiding principles for organizations developing advanced artificial intelligence
Establishing guardrails on advanced global artificial intelligence systems
Frameworks for artificial intelligence in South Australia
Establishing effective state and federal frameworks for ethical artificial intelligence use
Case study: Banking
Using AI to improve a bank’s agent effectiveness
Read case studyBy addressing the quality issues inherent in conversations recorded by legacy systems and over-reliance on keywords, we were able to identify very subtle signals with a very high level of accuracy.