One workspace – complete control of your outsourcing lifecycle

The EY Outsourcing Management Workspace helps financial institutions comply with today’s regulatory expectations regarding outsourcing governance and risk management.
It provides a centralized inventory of outsourcing relationships, required documentation, and end-to-end workflows - ensuring that all phases of the outsourcing lifecycle are fully covered and aligned with European regulatory guidelines. 

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Whatever your process, our platform can manage it

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One platform to coordinate, track and evidence your outsourcing lifecycle

The Outsourcing Management Workspace combines EY’s regulatory expertise with a highly flexible technology platform to help institutions manage the full outsourcing lifecycle. It digitizes mandatory regulatory steps, simplifies documentation and provides real-time visibility - without the need to develop or maintain custom internal tools.


                               What value does it bring to you? 


Built for day-to-day collaboration across teams, it centralizes outsourcing tasks, enforces mandatory workflows and maintains a single source of truth for all activities. The workspace simplifies monitoring, supports structured communication with vendors and enhances transparency for both internal stakeholders and regulators.

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Key capabilities include:

  • Risk & significance assessment - document and assess outsourcing relationships consistently across all lifecycle phases.
  • Vendor communication - manage questionnaires, documents and tracked communication directly within the platform.
  • Central documentation repository – store, version and retrieve all outsourcing documents in a structured, traceable manner.
  • Automated reminders - receive in-tool or email notifications for deadlines, approvals and required actions.
  • Action tracking - monitor open tasks, decisions and audit-relevant actions across all outsourcing relationships.
  • Filtering & search - quickly locate outsourcing cases by significance, vendor, service type or other attributes.
  • Dashboard overview – instantly view status, risks, deadlines and key metrics.
  • Audit & evidence readiness - automatically maintain complete audit trails, decision histories and documentation snapshots to support internal audits and supervisory reviews.

And many more.

    Other related solutions 

The solution is part of a family of EY BPM-based workspaces designed for banks and financial institutions – including the Model Validation and Model Risk Management Workspaces. Each addresses a distinct area of governance, while operating on the same technological foundation.

This shared platform ensures compatibility, consistent design principles and the ability to connect processes across risk, validation and third-party management – all within a unified user experience.



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