EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
How EY can Help
Investments in experiential entertainment are expected to exceed US$350 billion by 2030.2 Major players are placing big bets on next-generation destinations, such as private islands, intellectual property (IP)-driven pop-up experiences, and immersive cinema and concert venues, signaling a shift toward lifestyle-oriented entertainment ecosystems. It’s no longer just visitor numbers that count. Success now means delivering emotionally resonant experiences on which people are willing to spend their time and money — and share online. A next-generation destination could seamlessly combine personalized shopping, wellness, and learning, all dynamically packaged to cater to individual visitor preferences.
“Premiumization” is no longer a differentiator; it’s an expectation. A recent EY survey, the Global M&E Pulse Poll, indicates that consumers are willing to pay more for first-class options. Gen Z consumers, in particular, favor time-saving features, such as fast passes and priority parking. But to grow this premium play in the face of inflationary pressures and softening demand for certain formats, companies must continuously justify value.3