EY Future Consumer Index

Disruptive forces are transforming consumer behaviors. What do they value? What will it take to serve them? How will your business adapt?

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Global perspectives

How to serve consumers who rely on tech, but don’t trust tech

Our global research shows how digital is transforming the consumer and why relationships shaped by trust, respect and value are critical. Learn more.

Future Consumer Index: In crisis, but in control

Many consumers are responding to a world in crisis by using the values and behaviors they learned during the pandemic. Learn more.

The CEO Imperative: Make sustainability accessible to the consumer

The EY Future Consumer Index finds more people want to make sustainable choices, if they can. Five strategies will help CEOs meet the demand. Learn more.


    FutureConsumer.Now

    Anticipate how technology is creating a new, smart consumer — so you can shape a future where your business thrives.

    Geographic perspectives