Consumer Products

Consumers are evolving faster than ever – what they buy, how they buy it, and who they buy it from are all in play.

Around the world, people are fundamentally rethinking what they value and how they use their time and money.

By giving consumers what they increasingly want and expect – from affordable products to more sustainable lifestyles – it’s an opportunity for consumer products companies to create a new relationship with them.

But it’s hard to get clarity around where consumers are heading or where growth will be from. And tough to know where to invest or exit, which alliances or ecosystems to pursue, or how to evolve operating models. We’ll work with you to create a new relationship with the new consumer by designing and implementing real-world strategies and actionable plans, making measurable differences at every step of your transformation journey.

Our latest thinking

Case studies

How a cosmetics giant’s transformation strategy is unlocking value

Shiseido, the largest Japanese beauty company, is reimagining its functions, processes and systems to create a global operating model. Learn more.

Commercial Excellence Services

Our Commercial Excellence team helps Consumer Products (CP) companies drive brand and channel strategy to RGM and execution excellence. Learn more.
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Consumer Products and Retail Strategy Consulting

EY-Parthenon teams can help your business identify and implement consumer strategies relevant now as well as in the future. Find out more.
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Commercial Transformation

EY’s Commercial Transformation offering can help your organization reignite growth while optimizing sales and marketing investments and returns, enabled by growth strategy, advanced commercial analytics and differentiated capability deployment.
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Customer Experience by EY Studio+

EY Studio+ helps organizations build differentiated experiences that adapt with customers and drive sustainable long-term value. Read more on studio.ey.com.
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Direct to Consumer

EY’s Direct to Consumer for Consumer Products, can help your business meet the changing needs of consumers. Find out how.
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EY and P&G alliance

EY and P&G help organizations attain higher levels of manufacturing performance.
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EY–Shopify Alliance

The EY-Shopify Alliance team can help your business activate and scale e-commerce to increase the potential of online commerce. Learn more.
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Operating model transformation

EY’s Operating model transformation can help consumer goods companies optimize today’s business while building the models of tomorrow. Learn more.
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Smart Factory

Discover how EY's Smart Factory platform embeds manufacturing excellence by arming the shopfloor with dynamic predictive data analytics, virtual reality & AI.
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Supply chain reinvention

Supply Chain Reinvention helps clients effect a fundamental change in their performance to support sales growth, become more cost-competitive, minimize risk and improve operational resilience.
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The team

Robert Holston

EY Global and Americas Consumer Products Sector Leader

Unlocking differentiated value for consumer-facing companies navigating an increasingly complex, connected digital world. Inclusive leader, high-performing team champion. Ironman triathlete. Foodie.

Miami, FL, United States

Jens Weng

EY-Parthenon Global Consumer and Health Leader

Consumer products aficionado. Passionate about large-scale performance transformation and working with diverse teams around the globe. Family man who enjoys skiing and kitesurfing.

Munich, Germany

Lisa Nijssen-Smith

EY Oceania Consumer Products & Retail Leader

Passionate about retail and brands. Mentor and leader of women. Curious by nature – love to know how things work. Bush walker. Mother.

Sydney, Australia

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