Customer Experience by EY Studio+

Generate the right insights to build differentiated, high-impact customer experiences that add long-term value to the customer, your organization and society. EY Studio+ helps create strategies rooted in empathy and purpose, designed for sustainable growth and market differentiation.

The team

Photographic portrait of John Dubois
John Dubois
EY Americas AI Strategy Leader
Photographic portrait of Patrick Ruijs
Patrick Ruijs
EY Studio+ Netherlands Leader
Photographic portrait of Laurence Buchanan
Laurence Buchanan
EY Studio+ Global Leader

Impactful moments that matter

Identify and elevate key customer interactions that drive loyalty, retention and long-term business value.

Continuous innovation

Enable agile, customer-centric improvements that evolve experiences to meet changing needs and market expectations.

Human-centered design

Apply design thinking rooted in empathy to craft personalized, intuitive and impactful customer experiences.

Upgrade your customer experience

Are you ready to optimize CX dynamically and at the human level, with EY Studio+?

Learn more on studio.ey.com
Close up of hand touching moon jellyfish

The team

John Dubois

EY Americas AI Strategy Leader
Entrepreneur. Consultant. Mentor. Puts clients and colleagues first, knowing the financial results will follow.
Austin, TX, United States

Patrick Ruijs

EY Studio+ Netherlands Leader
Curious. Optimistic. Goes for surprising results and believes in the resilience of organizations. Embraces change.
Amsterdam, Netherlands

Laurence Buchanan

EY Studio+ Global Leader
Helping clients navigate the transformation age through human-centered design and digital transformation.
London, United Kingdom
Contact Us
Like what you’ve seen? Get in touch to learn more.