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Partner, Business Transformation, Customer & Growth, Ernst & Young Assessoria Empresarial Ltda.
Skilled in technology, custom software and customer relationship management. Helps companies enhance their customer case, sales, marketing and digital channels. Plays guitar in amateur rock band.
Joao has been leading several complex, omnichannel customer and digital transformations at large domestic and international companies across different sectors such as retail, utilities, industrial products, and media and telecom.
With over 30 years in management consulting, Joao is skilled in IT transformation, large-scale ERP implementation, commercial transformation and revenue generation.