EY–ServiceNow Alliance

Together, EY teams and ServiceNow reimagine what business can be and what people can do.

EY and ServiceNow logo

How do you deliver exceptional human experiences that inform, connect and empower?

Today’s pace of life demands instant transactions, easy access to information and seamless user experiences. Successful organizations quickly address inefficiencies that impact front- and back-office enterprise functions and yield poor experiences for partners, suppliers and customers.

 

The EY–ServiceNow Alliance follows a human-centered and experience-driven approach to innovation. Leveraging the agility of the Now platform and incorporating the power of AI and automation, we can help modernize and link workflows to deliver intuitive and frictionless experiences across your organization.

 

Together, we reimagine what business can be and what people can do. That’s building a better working world.

How EY can help

Our strength lies in the proven power of our people and technology, and the possibilities that arise when they converge to reframe the future. Our deep sector knowledge combined with a holistic point of view delivers true value from strategy through to implementation. Whether your business challenge is simple or complex, small or large, we can be trusted to deliver solutions that work - today and tomorrow.


The EY–ServiceNow Alliance is a dynamic, driving force. Together we are changing the way the world works by enabling better experiences and evolving how business gets done.

Awards and recognition

EY ServiceNow award
ServiceNow 2026 Banking Partner of the Year – Worldwide
Celebrates our ability to incorporate deep banking sector expertise into AI-driven digital workflows that deliver measurable business impact.
EY ServiceNow award
ServiceNow 2026 Risk & Security Partner of the Year – Worldwide
Recognizes our ability to strengthen cybersecurity, risk management, and compliance through AI‑powered workflows that reduce exposure, improve threat response, and maintain regulatory alignment.

Our latest

How a major cancer center modernized IT to improve patient care

This case study explores how a major cancer center modernized its IT through ServiceNow to improve patient care and optimize research.

How Yara centralized their HR operations

EY teams helped Yara redefine its HR operations and better integrate them across borders, freeing up time for HR to focus on strategic tasks.


How GBS is moving from labor arbitrage to value creation

Discover how Global Business Services enhances efficiency, governance and value for CFOs. Explore the future potential of GBS as a profit center.

How responsible AI can unlock your competitive edge

Discover how closing the AI confidence gap can boost adoption and create competitive edge. Explore three key actions for responsible AI leadership.

Six actions to turn soaring energy demand into lasting prosperity

Business energy demand is soaring. Are providers ready? EY research reveals how they can fuel growth to deliver true energy prosperity. Learn more.

How boards can confidently steer an AI-enabled future

By balancing growth strategies and risk mitigation with AI, Boards can build confidence, create value, and augment human potential. Learn more.

Four regulatory priorities to drive financial institutions' focus in 2025

Our Global Financial Services Regulatory Outlook has four regulatory priorities to drive financial institutions' focus in 2025. Download the report.

How will GenAI prompt a step change toward autonomous supply chains?

GenAI is emerging as a transformative tool, enabling more autonomous supply chains with end-to-end visibility and real-time problem-solving capabilities. EY research suggests that GenAI adoption is crucial for competitiveness, but challenges in understanding risks and implementation complexities have led to a strategic reassessment.


EY announces launch of artificial intelligence platform EY.ai following US$1.4b investment

LONDON, 13 SEPTEMBER 2023 – The global EY organization (EY) today announces the launch of EY.ai, a unifying platform that brings together human capabilities and artificial intelligence (AI) to help clients transform their businesses through confident and responsible adoption of AI.

NEWS ALERT: ServiceNow acquires EY Catalyst IP
Alliance to revolutionize operational technologies for manufacturing, energy and transportation industries. Learn more.

Events

ServiceNow Knowledge 2025

Join EY teams, ServiceNow experts and customers at Knowledge 2025 to see how AI is getting to work in every corner of business, in every industry. We're shaping the future with confidence, so businesses work smoother, employees work smarter, and customers don’t have to work at all. Learn more.

ServiceNow Put AI to Work Summit

At the ServiceNow AI Summit, learn how to “Put AI to Work for People.” Learn from AI luminaries, forge connections and bring breakthroughs to life. Learn more at ServiceNow.com.

Contact information

Go.Matsumoto@jp.ey.com
Koichi.Yamamoto@jp.ey.com