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Change management and experience
Amongst growing disruption, increased complexity and heightened employee expectations, new approaches to change management can drive improved transformation outcomes.
What EY can do for you
Intensifying competition, employee expectations, digital disruption and other forces are stretching today’s organizations thin. Transformation is no longer an option, it’s a necessity.
Amid these complexities, transformation programs have struggled. But sustainable change is within reach — and achieving it doesn’t have to be an uphill battle.
EY Change Experience is a new, more personalized and immersive approach to change management. It is informed by client experience and research with Harvard Business School. The Change Experience approach addresses four common factors that have the greatest influence on successful outcomes to transform the way the workforce experiences change and to empower them to achieve the extraordinary.
A steady focus on the employee’s “experience” of change creates a powerful impact at every stage of the change journey, which drives better transformation outcomes. We provide insights that can help organizations adapt to — and even benefit from — the constant challenges of continuous change.
EY Change Experience is underpinned by a powerful analytics platform, EY Change Insights. By bringing advanced analytics to EY award-winning and research-backed Change Experience method, EY Change Insights combines advanced technology with our extensive experience of collaborating with clients to provide successful change on complex transformation programs.
EY Change Insights supports data-led actions for better business outcomes and efficient use of change management effort.
The team
Our latest thinking
How a cosmetics giant’s transformation strategy is unlocking value
Shiseido, the largest Japanese beauty company, is reimagining its functions, processes and systems to create a global operating model. Learn more.
How do you harness the power of people to double transformation success?
Read about how EY and the University of Oxford explored the emotional cost of failed transformations and what it takes to get them right.