Consumer products and retail

As consumer demands evolve, consumer packaged goods (CPG) companies and retailers must find the right balance between success today and growth tomorrow.

Consumer Products

Explore tailored insights that can help CP companies create a new relationship with the changing consumer.

Retail

Retailers deliver customer-centric value propositions – by finding the right mix of invisibility, indispensability and intimacy.

Our latest thinking


EY Future Consumer Index

Disruptive forces are transforming consumer behaviors. What do they value? What will it take to serve them? How will CPG and retail businesses adapt?

Sustainability insights for CPG and retail

Consumer-facing companies have an unprecedented opportunity to shape a sustainable future. How can they seize it?


Our case studies

How a cosmetics giant’s transformation strategy is unlocking value

Shiseido, the largest Japanese beauty company, is reimagining its functions, processes and systems to create a global operating model. Learn more.

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