Digital Transformation solutions powered by Dynamics

Today, technology is changing the shape of business by melding industries together and playing a pivotal role in transforming an enterprise.

 

Is your enterprise embracing the new wave of transformative technology or still mining with legacy data management tools?

What EY can do for you

EY’s Digital Transformation solutions, powered by Microsoft Dynamics 365, combines our advanced digital capabilities with deep industry insights to develop a robust enterprise resource planning system while delivering valuable cross-channel experiences through best in class customer relationship management systems for your business ecosystem partners, employees and customers.

It is an end-to-end business solution that removes silos between ERP and CRM and connects them seamlessly.

The solution provides you with a deep understanding of your business connecting front-office functions including sales, customer acquisition, customer service experience with other core business functions and value chain operations by leveraging the power of automation, data science, AI and advanced analytics.

Dynamics at EY: our differentiator

Our advanced solutions digitalize enterprise strategy, transform customer and workforce experiences, create data-driven business processes, build intelligent, automated operations and bring confidence that these innovative solutions are secure, compliant and trusted.

EY’s Digital Transformation solution powered by Microsoft

Retail transformation
Retail transformation

Supply chain digitisation
Supply chain digitisation

Distribution digitisation
Distribution digitisation
Customer experience
Customer experience

Finance transformation
Finance transformation

Process digitisation
Process digitisation

Our innovative solutions infused by our deep industry knowledge and technical capabilities are combined with Dynamic 365’s leading-edge technologies that are integrated into nearly all the services that we take to clients across EY service lines — Assurance, Tax, Strategy and Transactions (Strategy and Transactions) and Advisory.

What are the technology levers and capabilities driving our solution?

  • Microsoft Dynamics 365
  • Microsoft Power Platform
  • Analytics and Artificial Intelligence
  • Augmented Reality
  • Internet of Things

How does the solution deliver transformative outcomes for your business?

  • Contextual AI-driven insights to personalize your product and brand experience.
  • Advanced value-chain management system uses IoT, advanced analytics, intelligent forecasting, inventory strategies to drive enterprise wide value
  • Digitizes and transforms your sales channel effectiveness and experience.
  • Secure cloud infrastructure with economies of scale consistent with SaaS concepts and no hardware costs with complete visibility and responsiveness across the security ecosystem
  • Automatic updates and upgrades provided by the enterprise class infrastructure of Azure cloud eliminates the need for self-management
  • Empowers the customers with self-service portals and real-time product and service support tracking.
  • Innovate faster and build no-code solutions with Power Apps
  • Experienced transformation advisors help you unlock the gains from the convergence of CRM, ERP, Analytics, Cloud, Emerging Technologies


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