How the asset management lifecycle aids in the convergence of IT and OT

The convergence of IT and OT poses implications in asset management and by adopting the right measures, it can create a new path of growth and innovation.

As digital transformation continues to shake up traditional business models, the convergence of Information Technology (IT) and Operational Technology (OT) becomes increasingly vital in contemporary industries. While the fusion of these disciplines is seen as a game-changer in business operations, the convergence also presents certain complexities, particularly within the asset management lifecycle.

In my previous two (2) blog post s I shared my views on ‘Why the convergence of IT and OT is more than just Technology’ and how ‘IT/OT convergence substantially enhances the asset management lifecycle’. It describes the great benefits that an organisation can achieve through a pragmatic convergence approach.

Nevertheless, the marriage of IT and OT is not all sunshine and roses. It also introduces complex parameters that need seamless mutual interactions in asset management lifecycle - more often than not leading to critical challenges.

Challenge #1: Security Risks

One of the most critical challenges in IT/OT convergence is the heightened security risks. In an isolated OT environment, vulnerabilities were limited and easier to control. However, when connected with IT systems, the security landscape becomes broader and more susceptible to cyberattacks. This consolidation can expose businesses to a myriad of potential security threats that could disrupt operations and compromise sensitive information.

Challenge #2: Different Culture, Philosophy, and Goals

IT and OT are two diverse disciplines with unique cultures, philosophies, and goals. IT is mainly concerned with data and analytics, focusing on the confidentiality, integrity, and availability of information. Conversely, OT is predominantly concerned with equipment functionality, uptime, and safety. This causes potential friction and miscommunication, which can hinder the successful implementation and operation of the converged system.

Challenge #3: Lack of Comprehensive Visibility

The integration of IT and OT broadens the operational landscape, making it difficult to gain a comprehensive overview of all devices, assets, and systems. This lack of visibility can lead to inefficiencies, increased costs, and disjointed decision-making.

It is thus integral for organizations to establish procedures and technologies that provide a bird's eye view of all assets. This improved visibility can enable proactive maintenance, prevent unexpected downtime, and optimize asset utilization.

Challenge #4: Change Management

As organizational change is typically uncomfortable, managing the transition from separate IT and OT to a converged IT/OT landscape can be difficult. The redesigning of roles and responsibilities, as well as training personnel on the complexities of the newfound system, could be a massive task. Organizations must implement robust change management strategies to ensure seamless and successful convergence.