Businesses want growth and green — not one or the other
The research reveals that more than 70% of businesses plan to increase their focus on electrification, emissions reduction, and energy cost management in the next three years. However, outdated technologies, siloed operations, and limited sector-specific expertise have left many frustrated with their providers — and ready to look elsewhere.
The pressure to deliver access to sustainable energy is also intensifying. 70% of businesses plan to invest in on-site generation and battery storage, seeking greater self-sufficiency and control. At the same time, sustainability remains a priority — but not at the expense of growth. Businesses are clear: they expect tailored solutions that support both, and if their energy provider can’t deliver, they’ll find one who can or take matters into their own hands.
Energy strategy is now a business strategy
According to the research, 71% of businesses have defined energy strategies, and most are actively looking to build, buy, or partner to strengthen energy capabilities. However, 42% say they want their energy providers to act as energy advocates — not just suppliers. Only a third are currently open to providers taking on more advanced roles such as platform orchestrators or solution providers, pointing to a critical gap in perception and positioning.
As demand rises and expectations shift, the message from business is clear: providers must move fast to transform the energy experience. This includes delivering more intelligent, tailored solutions and digital tools — including artificial intelligence, which 71% of businesses want integrated into their energy interactions.