EY–ServiceNow Alliance

Together, EY teams and ServiceNow reimagine what business can be and what people can do.

EY and ServiceNow logo

How do you deliver exceptional human experiences that inform, connect and empower?

Today’s pace of life demands instant transactions, easy access to information and seamless user experiences. Successful organizations quickly address inefficiencies that impact front- and back-office enterprise functions and yield poor experiences for partners, suppliers and customers.

 

The EY–ServiceNow Alliance follows a human-centered and experience-driven approach to innovation. Leveraging the agility of the Now platform and incorporating the power of AI and automation, we can help modernize and link workflows to deliver intuitive and frictionless experiences across your organization.

 

Together, we reimagine what business can be and what people can do. That’s building a better working world.

How EY can help

Our strength lies in the proven power of our people and technology, and the possibilities that arise when they converge to reframe the future. Our deep sector knowledge combined with a holistic point of view delivers true value from strategy through to implementation. Whether your business challenge is simple or complex, small or large, we can be trusted to deliver solutions that work - today and tomorrow.

The EY–ServiceNow Alliance is a dynamic, driving force. Together we are changing the way the world works by enabling better experiences and evolving how business gets done.

Awards and recognition

EY ServiceNow awards
ServiceNow 2025 Built With ServiceNow Offering Partner of the Year – Worldwide 
Showcases our unique, repeatable service offerings that solve specific business problems and deliver exceptional customer value.
EY ServiceNow awards
ServiceNow 2025 Industry Partner of the Year, Financial Services – Worldwide 
Celebrates our ability to incorporate our deep industry expertise into powerful digital workflows suited to the Financial Services industry’s unique needs.
EY ServiceNow awards
ServiceNow 2025 Customer Workflow Partner of the Year – Americas 
Recognizes our delivery of frictionless customer experiences with speed and convenience that exceed expectations and reduce costs.

Explore our partner ecosystem:

Our latest

How EY is navigating global AI compliance: The EU AI Act and beyond

EY is turning AI regulation into a strategic advantage. Learn more in this case study.

How Bayer closed the distance globally between planning and activating

A new global business services model needed buy-in across four continents. EY wavespace™ brought execs together to drive inclusive growth.

    Additional case studies

    How responsible AI can unlock your competitive edge

    Discover how closing the AI confidence gap can boost adoption and create competitive edge. Explore three key actions for responsible AI leadership.

    Six actions to turn soaring energy demand into lasting prosperity

    Business energy demand is soaring. Are providers ready? EY research reveals how they can fuel growth to deliver true energy prosperity. Learn more.

    How boards can confidently steer an AI-enabled future

    By balancing growth strategies and risk mitigation with AI, Boards can build confidence, create value, and augment human potential. Learn more.

    Four regulatory priorities to drive financial institutions' focus in 2025

    Our Global Financial Services Regulatory Outlook has four regulatory priorities to drive financial institutions' focus in 2025. Download the report.

    How will GenAI prompt a step change toward autonomous supply chains?

    GenAI is accelerating the rise of autonomous supply chains, but many are struggling with implementation. Learn how leading companies are pulling ahead.

    The CEO Imperative: Are you mastering your ecosystem strategy?

    The right use case, partnerships and IT infrastructure are drivers of success in business partner ecosystems. Learn more.

    How your organization can have confidence in the opportunities AI brings

    As interest in ethical AI explodes, the debate is shifting away from “trust” and towards “confidence”, helping unlock valuable use cases. Learn more.


      EY Global Consumer Health Study: consumers embrace ‘smart home’ aging as caregivers face burnout

      LONDON, OCTOBER 20, 2025. The EY organization today released the second part of its Global Consumer Health Study, focusing on the future of aging.

      EY survey: companies advancing responsible AI governance linked to better business outcomes 

      LONDON, 8 October 2025. The EY organization today released findings from the second phase of its Responsible AI (RAI) Pulse survey, which indicates companies that implement more advanced RAI measures are pulling ahead while others stall.

      CEO mindset shift: renewed focus on strategic transactions as leaders acclimatize to volatility

      LONDON, 18 SEPTEMBER 2025. The latest EY-Parthenon CEO Outlook survey reveals that global CEOs are exhibiting resilience and confidence in their ability to navigate an economic landscape characterized by persistent volatility.

      EY survey reveals large gap between government organizations’ AI ambitions and reality

      LONDON, 18 JUNE 2025. Government and public sector organizations recognize the vital role of data and artificial intelligence (AI), yet a substantial implementation gap remains, according to a recent EY survey of nearly 500 senior government executives.

      EY and ServiceNow expand strategic alliance to provide solution for GenAI compliance, governance and risk management

      NEW YORK, 24 JANUARY 2024. The EY organization and ServiceNow (NYSE: NOW), leading digital workflow organizations making the world work better for everyone, have announced an expansion of their strategic alliance to provide solutions for generative artificial intelligence (GenAI) compliance, governance and risk management.

      EY announces launch of artificial intelligence platform EY.ai following US$1.4b investment

      LONDON, 13 SEPTEMBER 2023 – The global EY organization (EY) today announces the launch of EY.ai, a unifying platform that brings together human capabilities and artificial intelligence (AI) to help clients transform their businesses through confident and responsible adoption of AI.

      EY recognized as the 2023 ServiceNow Worldwide Financial Services Industry and Accelerated Growth Partner of the Year

      LONDON, 23 MAY 2023. The EY organization announces it has been recognized as the 2023 ServiceNow Worldwide Financial Services Industry and Accelerated Growth Partner of the Year.

      EY recognized as the 2023 ServiceNow APJ Accelerated Growth Partner and IT Workflow Partner of the Year

      LONDON, 21 APRIL 2023. The EY organization announces it has been recognized as the 2023 ServiceNow Asia Pacific and Japan (APJ) Accelerated Growth Partner of the Year and the APJ IT Workflow Partner of the Year.

      EY recognized as the 2023 ServiceNow Americas Employee Workflow Partner of the Year

      LONDON, 26 JANUARY 2023. The EY organization announces it has been recognized as the 2023 ServiceNow Americas Employee Workflow Partner of the Year.

        NEWS ALERT: ServiceNow acquires EY Catalyst IP
        Alliance to revolutionize operational technologies for manufacturing, energy and transportation industries. Learn more.

        Events

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        ServiceNow Knowledge 2025

        Join EY teams, ServiceNow experts and customers at Knowledge 2025 to see how AI is getting to work in every corner of business, in every industry. We're shaping the future with confidence, so businesses work smoother, employees work smarter, and customers don’t have to work at all. Learn more.

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        ServiceNow Put AI to Work Summit

        At the ServiceNow AI Summit, learn how to “Put AI to Work for People.” Learn from AI luminaries, forge connections and bring breakthroughs to life. Learn more at ServiceNow.com.