EY and Infineon: agentic enterprise transformation with ServiceNow
Tuesday, 5 May 2026, 8:45–9:30 PDT

Infineon is transforming into an Agentic Enterprise — leveraging ServiceNow as the core platform to orchestrate intelligent workflows, automation, and AI-driven decisioning. This session explores how agentic automation redefines enterprise operations by integrating human experience with autonomous digital agents, driving agility, scalability, and measurable business value across global functions through ServiceNow.

AI‑native front door: three live demos for ServiceNow + Moveworks
Tuesday, 5 May 2026, 12:00–12:45 PDT

ServiceNow’s acquisition of Moveworks combines agentic AI, intelligent workflows, and enterprise search to create an AI‑native front door for employee engagement. In this EY.ai Pavilion session, we will bring the ServiceNow–Moveworks collaboration to life with three unique demos including agentic GBS orchestration, sourcing orchestration, and an AI sidekick for Tech.

EY and National Grid: transforming procure-to-pay: enabling future-ready solutions with SPO
Tuesday, 5 May 2026, 13:30–14:15 PDT

The Procure-to-Pay service faced challenges with outdated tools that hindered efficiency, limiting agentic and automation potential. This session explores how National Grid and EY teams implemented Source-to-Pay Operations in their existing ServiceNow, enabling seamless integration of IT, HR, and Procure-to-Pay support. Through integration with SAP, the initiative achieved a reduction in case resolution time and improved knowledge-led self-service capabilities. Attendees will gain insights into leveraging modern technology to drive operational excellence and prepare for future AI-driven innovations.

From LEAN to agents: redesigning tax for the AI era
Wednesday, 6 May 2026, 08:45–09:30 PDT

Tax is one of the most data intense, manual and high-risk functions in the enterprise making it the ultimate proving ground for agentic workflows. In this breakfast session, ServiceNow shares its Customer Zero story, with Elisabeth Loew (Group Vice President, Tax) talking about the redesign of tax compliance processes using a disciplined sequence: LEAN first, then workflow, then agents. See how this approach unlocked automation without increasing risk, and walk away with a blueprint any organization can apply to deploy agentic AI with confidence.

EY and Synopsys: reimagining interview scheduling: how Synopsys and EY used agentic AI to transform recruiting
Wednesday, 6 May 2026, 12:00–12:45 PDT

Interview scheduling is notorious for delays and back-and-forth. Synopsys and EY teams transformed it with ServiceNow Agentic AI. A scheduling agent orchestrates, while integration agents pull candidate data from Avature and interviewer availability from Outlook. The Scheduling Agent proposes slots, fixes conflicts, and manages reschedules — seamlessly reducing the manual burden. Human recruiters stay in the loop for oversight and control, ensuring quality and trust. The outcome: 70% less effort, faster hiring, and a superior candidate experience — a blueprint for HR innovation.

EY and J&J: a dose of OT innovation with J&J
Wednesday, 6 May 2026, 13:30–14:15 PDT

Explore how EY teams collaborated with J&J to gain greater visibility and control across their operational technology (OT) environment. By automating OT asset discovery and vulnerability response, J&J gained real‑time insight into assets and risk across sites. The result was stronger security, improved risk management, and greater confidence in protecting critical OT systems for growth.