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How do you deliver exceptional human experiences that inform, connect and empower?

Today’s pace of life demands instant transactions, easy access to information and seamless user experiences.  Successful organizations quickly address inefficiencies that impact front- and back-office enterprise functions and yield poor experiences for partners, suppliers, and customers.

The EY–ServiceNow Alliance follows a human-centered and experience-driven approach to innovation. Leveraging the agility of the Now platform and incorporating the power of AI and automation, we can help modernize and link workflows to deliver intuitive and frictionless experiences across your organization.

Together, we reimagine what business can be and what people can do. That’s building a better working world.

EY and ServiceNow

Together, we innovate to build more dynamic businesses and better human experiences.

The EY–ServiceNow Alliance is a dynamic, driving force. Together we are changing the way the world works by enabling better experiences and evolving how business gets done.

Our offerings

Operational Technology Security and Service Management

Focusing on your organization’s IT/OT and management and security to drive value creation.

Engineers examining robotics

Risk optimization

EY Operational Resilience

Our EY Operational Resilience team can help your business avoid catastrophic failure events and recover service delivery quickly.

    Employee experience

    NextWave Global business services

    EY teams and ServiceNow are helping GBS organizations drive innovation and digital transformation for the entire enterprise. Learn more.

    EY HR Service Delivery

    Our EY - ServiceNow team can help your business solve their most complex people-related organizational, compliance and behavioral challenges.

      Explore our case studies

      How Yara centralized their HR operations

      EY teams helped Yara redefine its HR operations and better integrate them across borders, freeing up time for HR to focus on strategic tasks.

      How Bayer closed the distance globally between planning and activating

      A new global business services model needed buy-in across four continents. EY wavespace™ brought execs together to drive inclusive growth.

      Why cybersecurity should be required reading for higher education

      Following a full cybersecurity assessment, a university lands on a solution that can identify, triage and manage data risks.

      How a global tech transformation upgraded students’ education 

      With centralized technology, a global learning institution improved outcomes for staff and students across 50+ schools and five continents.

      The CEO Imperative: How mastering ecosystems transforms performance

      Read the EY Ecosystem Study, a first-of-its-kind deep dive into how ecosystem mastery leads to higher performance.

      How information becomes vital for small business survival

      EY helps breathe life into Canadian businesses struggling during COVID-19.

        ServiceNow Knowledge 23 – EY Podcast Series

        At ServiceNow's Knowledge 23 conference, our global EY ServiceNow teams convened a few of our key thought leaders to discuss some of the most challenging areas clients are facing today.

        Our latest thinking

        How will GenAI prompt a step change toward autonomous supply chains?

        GenAI is accelerating the rise of autonomous supply chains, but many are struggling with implementation. Learn how leading companies are pulling ahead.

        How can cybersecurity transform to accelerate value from AI?

        With AI adoption across business functions booming, CISOs can reposition cybersecurity from the “department of no” to accelerators of AI value. Learn more.

        How GenAI will impact the labor market

        Learn about the expected impact of GenAI on the labor market by exploring our four key findings regarding GenAI use.

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        How your organization can have confidence in the opportunities AI brings

        As interest in ethical AI explodes, the debate is shifting away from “trust” and towards “confidence”, helping unlock valuable use cases. Learn more.

        How to balance opportunity and risk in adopting disruptive technologies

        Adopting disruptive technologies is a critical challenge for organizations seeking to drive stronger compliance strategy while embracing innovation. Learn more.

          Press releases


          EY and ServiceNow expand strategic alliance to provide solution for GenAI compliance, governance and risk management

          NEW YORK, 24 JANUARY 2024. The EY organization and ServiceNow (NYSE: NOW), leading digital workflow organizations making the world work better for everyone, have announced an expansion of their strategic alliance to provide solutions for generative artificial intelligence (GenAI) compliance, governance and risk management.

          24 Jan 2024 | New York, USA | Barbara Dimajo


          EY announces launch of artificial intelligence platform EY.ai following US$1.4b investment

          LONDON, 13 SEPTEMBER 2023 – The global EY organization (EY) today announces the launch of EY.ai, a unifying platform that brings together human capabilities and artificial intelligence (AI) to help clients transform their businesses through confident and responsible adoption of AI.

          13 Sep 2023 | London, GBR | Rachel Lloyd

          NEWS ALERT: ServiceNow acquires EY Catalyst IP
          Alliance to revolutionize operational technologies for manufacturing, energy and transportation industries. Learn more.


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