Telecommunications

The telecoms sector is at the heart of the digital disruption and convergence agenda. Are you embracing the right opportunities?

How EY is helping Liberty Latin America transform its customer experience

Discover how EY teams support Liberty Latin America in elevating telecom customer experience through faster processes, simpler interactions and smarter solutions for improved engagement.


Our latest thinking

How can telcos navigate a world of evolving risks?

As the risks facing communications operators continue to evolve and expand, here’s our ranking of the 10 top telecommunications risks for 2026. Learn more.

How telcos can help enterprises scale emerging technologies

Enterprises are pursuing digital transformation by investing more in emerging technologies – and vendors must adopt new strategies to help them succeed. Read more.

Top 10 risks for telecommunications in 2025

As communications operators continue to manage an expanding array of threats, here’s the EY analysis of the 10 biggest risks they face in 2025. Learn more.

Top 10 opportunities for technology companies in 2025

Technology companies are at a pivot point and transformation is at their fingertips if they act on these top 10 opportunity recommendations from EY in 2025.

How will you stand out in today’s crowded digital home market?

To succeed in the fast-evolving digital home, providers must differentiate themselves in the eyes of their target consumers. Here’s how.

How Belgian telcos can navigate the Digital Single Market challenges

Explore the potential strategies to tackle the EU’s Digital Single Market challenges.

Are leaders ready for the telco of tomorrow?

To thrive in the future, telcos must seek differentiators beyond network quality, and adapt to changing ecosystems and market structures.

Top 10 risks for telecommunications in 2024

As telecom operators continue to navigate a complex and shifting global industry landscape, we examine the top 10 risks they face. Learn more.

Is the digital home immune to the cost-of-living crisis?

Despite financial pressures, few households are economizing on digital home services. Read more.

    Cedric Foray in conversation with HFS Research

    Discover how telcos can embed AI into operations, accelerate innovation and shift to outcome-focused transformation.





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