Intelligent automation (IA) refers to the integration of robotics with multiple components from different emerging technologies.
Robotics is transforming the efficiency of every organizational function from finance, tax, HR, and IT to supply chain, regulatory compliance and customer care. We’re not talking industrial or companion robots, of course, but rather software robots that operate as virtual employees, reliably automating manual, repetitive tasks at scale.
When robotic, intelligent and autonomous systems are integrated, the result is intelligent automation, widening the scope of potential tasks and processes that can be automated. This powerful combination brings transformation across the whole spectrum of emerging technologies such as artificial intelligence, blockchain and the internet of things.
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