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AI Case studies

Explore our AI case studies to learn how we help clients build confidence, create value and augment people’s potential.


Discover how EY is supporting ESB in revolutionising training for network technicians through the power of the metaverse.

How AI can enhance B2B sales

Find out how AI models helped enhance B2B sales for a telecom company.

How a GenAI-powered tool can accelerate contract management lifecycle

Use of GenAI-powered solutions can speed up contract management processes and offer negotiation and risk mitigation guidance. Find out how.

How an AI-powered collection assistant optimised accounts receivables

Deployment of an AI-driven collections assistant helped to reduce accounts receivable period by 22%.

How Bayer is unearthing agronomy's future with generative AI

Read this case study to learn how Bayer Crop Science is using large language models to plant the seeds of the future.

How Caterpillar is using technology on its journey to improve financial forecasting

Learn how Caterpillar is using technology to expand its analytics-based forecasting capabilities for greater accuracy and efficiency in this case study.

How to accelerate your search speed with natural language processing

A managed care company saves hundreds of hours in compliance verification with a new, AI-enabled database. Learn more in this case study.

How GenAI is empowering talent at a PE-backed consumer brand

By using GenAI to remove routine tasks, a global consumer brand is harnessing the creativity of its employees and utilizing their time better.

How a Nordic insurance company automated claims processing

A Nordic insurer increased its operational efficiency and improved customer experience using automation. Learn more in this case study.

How AI helped a major IT company to improve its vendor interaction experience

Find out how AI helped a major IT company improve its vendor interaction experience. Learn more.

How a global biopharma became a leader in ethical AI

Read this case study about how a science-led biopharma positioned itself as a leader in ethical AI.

Using AI to improve a bank’s agent effectiveness

Leveraging the power of AI and machine learning, one bank mined sales agents’ calls for performance-boosting insights. Learn more in this case study.

    Video case studies

    Discover how EY is supporting ESB in revolutionising training for network technicians through the power of the metaverse.

    Fiona Kearney, Laboratory Manager at St. James’s Hospital discusses how digital innovation, cloud technology, and AI are transforming patient care.


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