How to maximize the transformative power of next-gen data and analytics

In this episode of EY Microsoft Tech Directions, we explore ways organizations can leverage the full power of data and analytics, triggering truly customer-centric transformation.

Podcast host Susannah Streeter welcomes Jim Little, EY Global Microsoft Alliance Lead, and Andrew Wilson, Chief Digital Officer at Microsoft. Together they discuss the exponential growth of data and analytics within the corporate sphere – how it will evolve, drive growth and elevate both customer and employee experience in the years ahead.

The drivers of this megatrend include consumer demand for direct relationships with brands, organization’s desire to understand their customers and employees better, and new and exciting data-driven strategies to scale business models.

The speakers discuss how, throughout this process, there will be a cultural shift towards the democratization of data. This will involve making real-time data directly accessible to end users, whether they are employees or even customers. End users will also have access to systems that can code and create on their behalf. 

In this exciting new environment, the role of the IT function may need to be reimagined, with humans managing the machines that manage the service, rather than having the direct, hands-on role they have today.

This recalibrated IT future operating model is likely to feature broadcasters, data scientists, change managers, coaches and employees capable of writing, measuring and delivering business cases.

Successful organizations will leverage third-party ecosystem data, as well as the data generated within their own four walls. Throughout this process of evolution, the goal will be to derive new experiences, new insights and ultimately better outcomes for customers, employees and stakeholders. 

Key takeaways:  

  • EY Tech Horizon survey reveals that 53% of companies are making data and analytics their top investment priority during the next two years. Leaders in the field are forecasting 43% greater revenue growth than laggards. 
  • Cloud can be key to success, giving organizations the transparency they need. Companies must have a clear view of their data model as well as clear management and governance systems and processes in place. 
  • Organizations must put humans at the center of their data strategy and that means being successful in the race for talent by developing a human-centered purpose that resonates with employees. 

For your convenience, full text transcript of this podcast is also available. Read the transcript.

Presenters

Photographic portrait of Andrew Wilson
Andrew Wilson
Chief Digital Officer at Microsoft

Podcast

Episode 8

Duration 32m 05s

In this series

Show all podcasts
(Event List - Manual)

How organisations can shape the world of Responsible AI

In this episode of the EY Microsoft Tech Directions podcast, we discuss the latest generative AI (GenAI) approaches, methodologies, pitfalls and use cases.
Podcast

Episode 13

Duration
45m 15s

Presenters

Beatriz Sanz Sáiz

EY Global Advisory Data and Analytics Leader

How technology is shaping the employee experience

In this episode of the EY Microsoft Tech Directions podcast, we explore the critical role of technology in shaping the employee experience and how it can create a thriving workforce.
Podcast

Episode 12

Duration
48m 48s

Presenters

Reamonn Stynes

Director of Strategic Partner Development for Microsoft Modern Work

How to get more for your security dollars

In this episode of the EY Microsoft Tech Directions podcast, we discuss the benefits of simplifying security and how best to spend money doing so.
Podcast

Episode 11

Duration
37m 20s

Presenters

Kelly Bissel

CVP, Microsoft Security Solution Services

Rapid foundations for mergers, acquisitions, divestitures and startups

In this episode of the EY Microsoft Tech Directions podcast, we explore accelerating ERP integrations for mergers, acquisitions, divestitures and startups.
Podcast

Episode 10

Duration
32m 39s

Presenters

Alex Corps

Partner, Business Applications Innovation, Ernst & Young LLP

Bimal Pall

EY-Parthenon Partner, Strategy and Transactions, Ernst & Young LLP

How to maximize the cloud for finance and tax transformations

In this episode of the EY Microsoft Tech Directions podcast, we explore how businesses are co-sourcing finance and tax functions to meet talent shortages, legislative change, and technological transformation challenges.
Podcast

Episode 9

Duration
36m 12s

Presenters

Myles Corson

EY Americas Markets Leader, Financial Accounting Advisory Services

Dave Helmer

EY Global Tax and Finance Operate Leader

How to maximize the transformative power of next-gen data and analytics

In this episode of EY Microsoft Tech Directions, we explore ways organizations can leverage the full power of data and analytics, triggering truly customer-centric transformation.
Podcast

Episode 8

Duration
32m 05s

Presenters

Andrew Wilson

Chief Digital Officer at Microsoft

How tech innovations are solving the challenges of legal and compliance teams

In this episode of the EY Microsoft Tech Directions podcast we explore how data-driven technology can help organizations monitor and manage legal and compliance risk in real time.
Podcast

Episode 7

Duration
44m 29s

Presenters

Todd Marlin

EY Global Forensic & Integrity Services Technology & Innovation Leader

Meribeth Banaschik

Partner, Forensic & Integrity Services, EY GmbH Wirtschaftsprüfungsgesellschaft; EY Europe West Forensics Discovery & Digital Solutions Lead

How connected and sustainable products are the future of manufacturing

In this episode of the EY Microsoft Tech Directions podcast, Jerry Gootee, EY Global Advanced Manufacturing Leader, and David Breaugh, Microsoft Americas Business Lead for Manufacturing Industries, discuss the benefits of connected products.
Podcast

Episode 6

Duration
36m 47s

Presenters

Jerry Gootee

EY Americas Advanced Manufacturing Advisory Leader