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Six smart strategies
So, what should leaders be doing differently?
1. Recognise the paradox – Technology should simplify operations, but it often makes decision-making more complex. Boards must balance speed and strategy.
2. Close the capability gap – Tech literacy is as critical as financial literacy. Boards must update their digital fluency.
3. Update governance – Traditional structures (monthly meetings, annual priorities) can’t keep up. Boards need to accelerate decision-making.
4. Invest in research – Companies must move beyond buying technology to building internal innovation.
5. Rethink business models – As AI reshapes industries, the old model of 30% innovation and 70% maintenance must be flipped.
6. Keep humans@centre – Technology evolves fast, but human behaviour doesn’t. Understand what employees and customers want.
Between us, we’ve seen many hype cycles – from the dot-com boom to the big data explosion. But 2025 is different. The pace of change is relentless. For boards, this isn’t just a challenge – it’s an existential test of leadership.