EY Future Consumer Index

COVID-19 has transformed the lives of consumers. What do they value? What will it take to serve them? How will your business adapt?

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Consumer Speak: Always on emergency mindset

EY Global Consumer Leader Kristina Rogers and EY UK&I Consumer Leader Mona Bitar discuss the findings from the latest EY Future Consumer Index.


Consumer Speak: Consume better, not more

EY Global Consumer Leader, Kristina Rogers, and EY Parthenon Consumer Leader, Jim Doucette, discuss how consumers want to save money and to help save the planet.

Consumer Speak: Digital as life’s default channel

EY Global Consumer Leader, Kristina Rogers, and EY ASEAN Consumer Leader, Olivier Gergele, discuss how the lines between our physical and digital worlds are blurring.

How best do retailers change, when not changing isn't an option? 

 

Join our EY experts as they provide insight into changes in consumer attitudes, outlook, values and behaviour as a result of EY’s comprehensive study on the impact of COVID-19 on Australians and New Zealanders.

Adjusting to the biggest change in 100 years. Deep insights and practical business strategies for serving post-COVID consumers.

 

Gain insight into changes in consumer attitudes, outlook, values and behaviour as a result of COVID-19.

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