Big-four Australian bank

Faster customer engagement with the EY intelligent cloud data platform

The better the question

The challenge

The client, a big-four Australian bank, needed a solution that could deliver on its demands to remain competitive in a challenging marketplace.

1

The client, a big-four Australian bank, needed a solution that could deliver on its demands to remain competitive in a challenging marketplace. They needed a platform that could scale quickly, expand capabilities seamlessly and address critical risk and security requirements, while being easy for the business to access and use in as close to real time as possible.

The better the answer

The solution

EY data & analytics teams were trusted to develop and implement an approach to transition the bank’s existing environment

2

EY data & analytics teams were trusted to develop and implement an approach to transition the bank’s existing environment to a new, Microsoft Azure-based intelligent platform, offering a raft of new capabilities and virtually unlimited scalability.

EY teams worked with over 100 in-house engineers to build and automate the platform including the migration of more than 200TB of data and over 1,600 data pipelines. The platform provides more than 10,000 cores of compute, making it one of the largest enterprise use cases of public cloud and the first example of a big four bank using the public cloud to host an enterprise-wide data asset.

The better the world works

The result

The new cloud platform offers a rich set of capabilities and places our client at the forefront of digital banking.

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The new cloud platform offers a rich set of capabilities and places our client at the forefront of digital banking.

  • User-friendly workbench
    Allows the bank’s team to access, analyze and visualize data in record time.
  • First-class customer experience
    Streaming and real time analytics gives the client the power to understand customers at a granular level
  • Agility in a volatile market
    Enhanced capabilities allow the bank to respond to customer queries with all data aggregated and managed in one place
  • Unlimited scalability
    The platform can be scaled up and down depending on user demand and use cases required.
  • Regulatory compliance
    The new platform ensures the bank will meet open banking requirements and improve its ability to instantly share information with regulators.
  • Improved controls
    The platform offers sophisticated encryption and data protection
  • Cost savings
    The client expects to save millions through reduced managed services costs and the ability to scale the platform up and down