How will operating models evolve amid AI and geostrategic shifts?

As AI and global power dynamics reshape the business landscape, organizations must rethink their operating models for greater resilience and innovation. This paper outlines five key criteria to help leaders navigate choices across talent, technology, and service delivery, ultimately enabling AI-ready enterprise twins that can thrive amid rapid change.


EY operating models evolve amid ai and geostrategic shifts

Findings from the paper:

  1. How can organizations redesign their operating models to stay resilient amid AI advances and geopolitical uncertainty?
  2. What role will generative and agentic AI play in transforming core business functions and value chains?
  3. Why are most companies struggling to use AI for innovation, and how can they overcome this gap?
  4. What new delivery models are emerging beyond traditional shared services and global business services?
  5. How can enterprises navigate the “messy middle” to create AI-ready, scalable, and diversified operating models?

Authors: 
Raj Sharma,
Vivek Nijhon,
Milan Sheth

Publication: 
July 2025

Language: 
English

Number of pages: 
20

Document type: 
paper

Fill in the form below to get the full report.