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COVID-19 Enterprise Resilience Framework
Resilient enterprise
Our framework identifies nine areas businesses can address to build a structured and comprehensive approach to crisis management and business resilience.
Navigate the nine dimensions of our framework, or find out more about our Enterprise Resilience Tool.
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Employee health and wellbeing
What matters most:
- Promoting employee safety and wellbeing
- Public health information
- Support for impacted employees
Talent and workforce
Customer and brand
What matters most:
- Safety-based customer experience
- Direct to consumer and e-retail
- Packaging and delivery innovation
Financial and investor
What matters most:
- Liquidity, cash flow, credit and capital
- Regulatory/disclosures
- Investor trust
- Tax strategies and tax accounting
Risk
What matters most:
- Enterprise risk planning
- Risk identification
- Scenario planning
- Continuity and recovery
- Response and monitoring
Government and public policy
What matters most:
- Geopolitical risks
- Country risks
- Regulatory changes
- Leadership and public policy engagement
- Sustainability
Technology and infosec
Insurance and legal disputes
What matters most:
- Business interruption
- Supply chain claims
- Legal and contract disputes
- Event cancellation
Supply chain and global trade
Employee health and wellbeing
What matters most:
- Promoting employee safety and wellbeing
- Public health information
- Support for impacted employees
Talent and workforce
What matters most:
- Employee relations
- Talent initiatives
- Business traveller
Customer and brand
What matters most:
- Safety-based customer experience
- Direct to consumer and e-retail
- Packaging and delivery innovation
Financial and investor
What matters most:
- Liquidity, cash flow, credit and capital
- Regulatory/disclosures
- Investor trust
- Tax strategies and tax accounting
Risk
What matters most:
- Enterprise risk planning
- Risk identification
- Scenario planning
- Continuity and recovery
- Response and monitoring
Government and public policy
What matters most:
- Geopolitical risks
- Country risks
- Regulatory changes
- Leadership and public policy engagement
- Sustainability
Technology and infosec
What matters most:
- Infrastructure framework
- Cyber resilience
- Digital customer channels
Insurance and legal disputes
What matters most:
- Business interruption
- Supply chain claims
- Legal and contract disputes
- Event cancellation
Supply chain and global trade
What matters most:
- Supply chain resilience
- Third-party service providers
- Sustainability
EY’s commitment to address racial discrimination
A message from Carmine Di Sibio, EY Global Chairman and CEO
In challenging times, we’re #BetterTogether to build a better working world.
Through actions both big and small, our people are helping each other, clients and society tackle COVID-19 challenges and build an even better working world.
Featured press releases
Pandemic places burden on IPO market in the second quarter of 2020 – but upwards trend in June
Zurich, 20 July 2020 – the global COVID-19 pandemic has caused a significant slowdown in activity on the international IPO markets: The volume of stock market flotations contracted by 32 percent to 41.1 billion US dollars over the second quarter of 2020 in comparison to the prior-year period, the number of IPOs falling as much as 39 percent to 186.
20 Jul 2020 Zurich CH
Pharmaceutical companies grew significantly in 2019 – the coronavirus crisis is bringing learning effects for the future
Zurich, 24 June 2020. The largest pharmaceutical companies in the world picked up speed again in 2019 after a break in growth in the previous year and, in particular, increased their innovation efforts.
24 Jun 2020 Zurich CH
Massive decline in foreign direct investment expected in Switzerland and Europe
Zurich, 19 June 2020. Last year Europe was able to assert itself as an attractive investment location and attract a total of 6,412 investment projects from foreign companies. That is one per cent more than in 2018 and the second highest level ever measured.
19 Jun 2020 Zurich CH
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