COVID-19: continuity and resilience
policy
trade
COVID-19 Enterprise Resilience Framework
Resilient enterprise
Our framework identifies nine areas businesses can address to build a structured and comprehensive approach to crisis management and business resilience.
Navigate the nine dimensions of our framework, or find out more about our Enterprise Resilience Tool.
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Employee health and wellbeing
What matters most:
- Promoting employee safety and wellbeing
- Public health information
- Support for impacted employees
Talent and workforce
Customer and brand
What matters most:
- Safety-based customer experience
- Direct to consumer and e-retail
- Packaging and delivery innovation
Financial and investor
What matters most:
- Liquidity, cash flow, credit and capital
- Regulatory/disclosures
- Investor trust
- Tax strategies and tax accounting
Risk
What matters most:
- Enterprise risk planning
- Risk identification
- Scenario planning
- Continuity and recovery
- Response and monitoring
Government and public policy
What matters most:
- Geopolitical risks
- Country risks
- Regulatory changes
- Leadership and public policy engagement
- Sustainability
Technology and infosec
Insurance and legal disputes
What matters most:
- Business interruption
- Supply chain claims
- Legal and contract disputes
- Event cancellation
Supply chain and global trade
What matters most:
- Supply chain resilience
- Third-party service providers
- Sustainability
Employee health and wellbeing
What matters most:
- Promoting employee safety and wellbeing
- Public health information
- Support for impacted employees
Talent and workforce
What matters most:
- Employee relations
- Talent initiatives
- Business traveller
Customer and brand
What matters most:
- Safety-based customer experience
- Direct to consumer and e-retail
- Packaging and delivery innovation
Financial and investor
What matters most:
- Liquidity, cash flow, credit and capital
- Regulatory/disclosures
- Investor trust
- Tax strategies and tax accounting
Risk
What matters most:
- Enterprise risk planning
- Risk identification
- Scenario planning
- Continuity and recovery
- Response and monitoring
Government and public policy
What matters most:
- Geopolitical risks
- Country risks
- Regulatory changes
- Leadership and public policy engagement
- Sustainability
Technology and infosec
What matters most:
- Infrastructure framework
- Cyber resilience
- Digital customer channels
Insurance and legal disputes
What matters most:
- Business interruption
- Supply chain claims
- Legal and contract disputes
- Event cancellation
Supply chain and global trade
What matters most:
- Supply chain resilience
- Third-party service providers
- Sustainability
Dr. Kiran Mazumdar-Shaw, Biocon, is EY World Entrepreneur Of The Year™ 2020
This year’s winner is a trailblazer who turned a US$500 investment into one of Asia’s leading biotech companies.
In challenging times, we’re #BetterTogether to build a better working world.
Through actions both big and small, our people are helping each other, clients and society tackle COVID-19 challenges and build an even better working world.
Featured press releases
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Car purchase likely to become a priority after the lifting of the national lockdown: EY survey
New Delhi, 11 June 2020. EY released its survey on the impact of COVID-19 and the national lockdown on car sales and consumer buying behavior related to vehicle purchases.
11 Jun 2020
Contactless sales is the new normal for industrial products: EY report
India, 11 June 2020: The COVID-19 pandemic has become a trigger for transformation to a digitally-driven customer engagement and sales operations for industrial products organizations, states EY’s latest report ‘Is contactless sales the new reality for industrial products?’.
11 Jun 2020
Aloha McBride named EY Global Health Leader
8 Jun 2020
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