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Resilient enterprise: Leading through uncertainty and complexity: Business Disruption
Employee health and wellbeing
Talent and workforce
Customer and brand
Financial and investor
Risk
Government and public
policy
Technology and infosec
Insurance and legal disputes
Supply chain and global
trade

COVID-19 Enterprise Resilience Framework

Resilient enterprise

Our framework identifies nine areas businesses can address to build a structured and comprehensive approach to crisis management and business resilience.

Navigate the nine dimensions of our framework, or find out more about our Enterprise Resilience Tool.

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Employee health and wellbeing

What matters most:

  • Promoting employee safety and wellbeing​
  • Public health information​
  • Support for impacted employees​
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Talent and workforce

What matters most:

  • Employee relations
  • Talent initiatives
  • Business traveller
Explore

Customer and brand

What matters most:

  • Safety-based customer experience​
  • Direct to consumer and e-retail​
  • Packaging and delivery innovation
Explore

Financial and investor

What matters most:

  • Liquidity, cash flow, credit and capital​
  • Regulatory/disclosures​
  • Investor trust​
  • Tax strategies and tax accounting​
Explore

Risk

What matters most:

  • Enterprise risk planning​
  • Risk identification​
  • Scenario planning​
  • Continuity and recovery​
  • Response and monitoring​
Explore

Government and public policy

What matters most:

  • Geopolitical risks​
  • Country risks​
  • Regulatory changes​
  • Leadership and public policy engagement​
  • Sustainability​​
Explore

Technology and infosec

What matters most:

  • Infrastructure framework​
  • Cyber resilience​
  • Digital customer channels​
Explore

Insurance and legal disputes

What matters most:

  • Business interruption​
  • Supply chain claims​
  • Legal and contract disputes​
  • Event cancellation
Explore

Supply chain and global trade

What matters most:

  • Supply chain resilience​
  • Third-party service providers​
  • Sustainability ​​​​
Explore

Employee health and wellbeing

What matters most:

  • Promoting employee safety and wellbeing​
  • Public health information
  • Support for impacted employees​
Explore

Talent and workforce

What matters most:

  • Employee relations
  • Talent initiatives
  • Business traveller
Explore

Customer and brand

What matters most:

  • Safety-based customer experience​
  • Direct to consumer and e-retail​
  • Packaging and delivery innovation
Explore

Financial and investor

What matters most:

  • Liquidity, cash flow, credit and capital​
  • Regulatory/disclosures​
  • Investor trust​
  • Tax strategies and tax accounting​
Explore

Risk

What matters most:

  • Enterprise risk planning​
  • Risk identification​
  • Scenario planning​
  • Continuity and recovery​
  • Response and monitoring​
Explore

Government and public policy

What matters most:

  • Geopolitical risks​
  • Country risks​
  • Regulatory changes​
  • Leadership and public policy engagement​
  • Sustainability​​
Explore

Technology and infosec

What matters most:

  • Infrastructure framework​
  • Cyber resilience​
  • Digital customer channels​
Explore

Insurance and legal disputes

What matters most:

  • Business interruption​
  • Supply chain claims​
  • Legal and contract disputes​
  • Event cancellation
Explore

Supply chain and global trade

What matters most:

  • Supply chain resilience​
  • Third-party service providers​
  • Sustainability ​​​​
Explore

Build enterprise resilience

Get the insights to help you adapt to disruptive forces, plan for business continuity and become a resilient enterprise - for now next and beyond.

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Contact us for immediate support

Gain access to our help with crisis management, business continuity and enterprise resilience.

Contact

Dr. Kiran Mazumdar-Shaw, Biocon, is EY World Entrepreneur Of The Year™ 2020

This year’s winner is a trailblazer who turned a US$500 investment into one of Asia’s leading biotech companies.

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Dr. Kiran Mazumdar-Shaw

In challenging times, we’re #BetterTogether to build a better working world.

Through actions both big and small, our people are helping each other, clients and society tackle COVID-19 challenges and build an even better working world.

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More press releases

Car purchase likely to become a priority after the lifting of the national lockdown: EY survey

New Delhi, 11 June 2020. EY released its survey on the impact of COVID-19 and the national lockdown on car sales and consumer buying behavior related to vehicle purchases.

11 Jun 2020

Contactless sales is the new normal for industrial products: EY report

India, 11 June 2020: The COVID-19 pandemic has become a trigger for transformation to a digitally-driven customer engagement and sales operations for industrial products organizations, states EY’s latest report ‘Is contactless sales the new reality for industrial products?’.

11 Jun 2020

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