Technology transformation

Technology is the business agenda. Customers’ expectations for access to technology products and services are rapidly increasing and user-centric, mobile, agile and data-driven capabilities are table stakes for every organization. Companies must consider foundational technology transformation to adapt and compete.
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What EY can do for you

Experience has shown us that a successful technology transformation rests upon four key elements: technology strategy, next gen technology operations, infrastructure and service resiliency, and architecture.

Technology strategy

Technology strategy encompasses a full set of Consulting capabilities to help you think through the strategic issues and fully align technology to your overall purpose and business objectives.

EY capabilities include:

  • Technology strategy and digital foundation design
  • Technology capability assessment
  • Technology operating model design
  • Technology governance
  • IT Technology organization design
  • Product management / agile delivery support / devOps
  • IT post-merger integration / divestiture support

Our latest thinking on Technology transformation

The governance and accountability gap in AI adoption

AI adoption is rising, but governance and accountability gaps persist. ISO 42001 helps build structured, reliable AI governance.

Why strong governance is important to scale Agentic AI

Listen to the EY India Insights podcast on why strong governance is essential for scaling Agentic AI while balancing accountability, risk and trust.

7m 19s

How RBI’s Payments Vision 2028 could reshape India’s digital payments 

Discover how RBI’s Payments Vision 2028 aims to strengthen India's digital payments ecosystem through innovation, security, interoperability and integration.

How GenAI is driving real estate transformation with actionable insights

Explore how GenAI is reshaping Indian real estate by accelerating decisions, reducing delays and enabling data-led planning, sales and customer engagement.

Agentic AI governance: Why Indian enterprises need a new control model

As AI agents become autonomous, organizations need strong Agentic AI governance to manage risk, security, accountability and continuous oversight at scale.

How AI governance supports confident and responsible growth

AI governance is now a boardroom priority. Find out why enterprises should embed accountability, oversight and trust in AI-driven decisions.

Why document integrity checks fall short and how AI changes the equation

Learn how AI-powered document verification improves integrity checks, detects fraud at scale, and strengthens enterprise trust.

Why CPG companies can no longer delay adopting agentic commerce

Explore how agentic commerce is reshaping the retail market and consumer packaged goods with AI-driven growth, higher margins, faster decisions and scale.

How organizations can power Agentic AI with high-quality data

In the EY.ai Unplugged podcast, we explore how organizations can prepare for the next wave of Agentic AI, powered by trusted, high-quality data.

7m 29s

Agentic AI in GCCs: From delivery hubs to intelligence engines

Explore the EY.ai Unplugged podcast on how AI-powered GCCs are evolving into intelligence engines driving smarter decisions and enterprise transformation.

12m 33s

How HR tech in BFSI is redefining the employee lifecycle

Explore how HR tech in BFSI is reshaping the employee lifecycle using AI, automation and connected systems to improve experience and retention.

How AI is transforming India’s manufacturing and MSME sectors

How AI is reshaping manufacturing and MSME sectors in India boosting productivity, resilience and competitiveness with responsible AI and data-driven decisions.

India Inc. is harnessing AI as a real-time fraud watchdog

AI can play an enabling role in real-time fraud detection for India’s financial ecosystem by identifying patterns and flagging anomalies.

Why finance transformation defines CFO relevance

Finance transformation bridges the gap between CFO strategy and hindsight reporting, enabling faster, forward-looking decisions in a capital-constrained world.

How organizations are unlocking business transformation through AI

Listen to our podcast on how AI is reshaping business transformation across Indian enterprises with AI ready data, governance and clear transformation roadmaps.

14m 13s

How talent, culture and AI shape modern GCC innovation hubs

bp’s GCC leader Varsha Singh shares insights on building future-ready innovation hubs with talent, culture, leadership and responsible AI adoption.

15m 17s

Agentic SOC: Multi-agent orchestration for next-gen security operations

Agentic SOC redefines cybersecurity by using multi-agent AI for faster threat detection, smarter triage and coordinated response while keeping humans at the center.

How are Agentic AI GCCs shaping enterprise operating models

Learn how agentic AI is redefining Global Capability Centers as enterprise intelligence hubs, shifting from cost efficiency to AI-first autonomous models.

Why India is winning the cloud investment race

Discover how India is rapidly emerging as a pivotal hub for cloud-driven innovation, fueled by rising AI adoption, regulatory clarity and deep digital talent.

Tax compliance reimagined: AI, data integrity and intelligent reporting

Tax compliance is evolving toward intelligence embedded in operations, leveraging AI and data for real-time insights and regulatory trust.

How AI-led compliance can power India’s export boom

India’s expanding FTA network supports AI-enabled trade automation, helping businesses manage compliance, unlock FTA benefits and scale cross-border operations.

Why India is an ideal test bed for Agentic AI innovation

Listen to our podcast on how Agentic AI is moving beyond automation to reshape enterprise workflows, public services and the broader digital ecosystem.

10m 21s

How businesses can navigate India’s evolving risk landscape

Listen to our latest podcast — Risk outlook: A compass to India’s risk landscape — on how Indian businesses can embed risk into strategy, build resilience and manage today’s interconnected threats.

11m 58s

How Agentic AI is transforming financial services in India

Listen to our latest podcast on the economic shift of Agentic AI in financial services & it's role is transforming the financial services sector.

9m 4s

How intelligent order management can help companies stay competitive

Listen to our latest podcast on how intelligent order management powered by AI and automation boosts availability, cuts costs and builds competitive, future-ready supply chains.

8m 47s

Finance at the heart of retail transformation

Learn why finance transformation is essential to retail growth, how leading organizations drive finance transformation, and the future shaped by finance transformation.

18m 14s

How AI is becoming central to oil and gas finance strategy

AI is helping oil and gas CFOs unlock trapped working capital, improve cash flow resilience and fund energy transition through predictive and agentic automation.

Where does India’s opportunity lie in pharma’s new architecture?

Pharma is shifting to AI-led platform models, integrating discovery, data and manufacturing — positioning India as a key player in global biopharma innovation.

How AI and cybersecurity are driving the next wave of business resilience

Learn how artificial intelligence is reshaping cybersecurity, addressing emerging risks like deepfakes while helping organizations strengthen protection, response, and overall resilience.

Budget 2026: Tax proposals and opportunities in India data centers

Listen to our podcast about Budget 2026 tax proposals for India data centers, exploring the tax holiday till 2047, Safe Harbor margins, PE clarity and cloud investment opportunities.

12m 52s

How agentic automation is shaping the future of financial services

Financial services are shifting from RPA to agentic automation, using AI agents to drive smarter operations, enhance risk management and improve customer experiences.

FICCI–EY risk survey 2026: Risk outlook: A compass to India’s risk landscape

The FICCI–EY risk survey 2026 maps India’s evolving risk landscape across geopolitics, cyber, AI, ESG, workforce and compliance shaping enterprise resilience.

India’s data privacy shift: Steering the DPDP compliance and readiness

Discover how India’s DPDP Act and Rules are reshaping data privacy compliance, business readiness and digital trust strategies for enterprises, with insights from the EY survey.

Breaking the code: The rise of women in India’s STEM landscape

Explore the rise of women in India’s STEM fields, driven by policies and education, while addressing challenges such as leadership gaps to achieve true gender diversity.

How Eastern India can lead the next GCC wave

Eastern India is emerging as a strategic GCC hub as enterprises shift to intelligence-led models powered by AI, data and automation, with Kolkata at the core.

India’s workforce reimagined: Preparing organizations for talent reset

EY 2025 Work Reimagined Survey shows India leading GenAI adoption (88% employees), highest Talent Health score (82%), and the need for human-centred AI strategies.

How intelligent order management strengthens consumer goods supply chains

AI-driven intelligent order management helps consumer goods companies boost availability, cut costs, and improve delivery accuracy amid complex, volatile supply chains.

How Agentic AI is redefining HR and workforce strategies

Listen to our podcast on how Agentic AI is changing HR & workforce strategies highlighting the influence of autonomous AI systems on talent identification & simplifying HR processes.

13m 51s

Harnessing AI and Digital Public Infrastructure (DPI) for Viksit Bharat

Discover how India’s convergence of AI and digital public infrastructure is transforming governance, services and inclusion to advance the Viksit Bharat 2047 vision.

Navigating the new data privacy era with DPDP Rules, 2025

India’s DPDP Rules bring a clearer data protection framework, reshaping compliance, AI governance and consent-based data management for businesses.

Transforming data privacy: Digital Personal Data Protection Rules, 2025

Read the Digital Personal Data Protection Rules 2025 outlining data principal rights, itemized notices, breach response, parental consent, and SDFs obligations for compliance.

Digital customer onboarding: The next leap in BFSI customer onboarding

Discover how Indian banks can use digital onboarding and Gen AI to deliver faster, trusted, and personalized banking experiences for the next generation.

Understanding India’s Digital Personal Data Protection Rules 2025

A deep dive into India’s DPDP Rules 2025, exploring their impact on individuals, organizations, compliance timelines and emerging privacy obligations.

20m 53s

AI governance guidelines: A bet on innovation

India’s AI Governance Guidelines enable rapid AI development with minimal regulation, regulatory sandboxes, copyright reforms, and human-led accountability.

India’s GCCs are leading the shift to Intelligent, AI-native enterprises

India’s GCCs are evolving from cost hubs to global innovation leaders, driving AI adoption, digital transformation, and enterprise strategy.

Why organizations need distinct risk framework for Agentic AI

EY.AI podcast explores why Agentic AI needs a new risk framework, highlighting vulnerabilities and key priorities: observability, testing and human oversight.

8m 58s

Decoding the Digital Personal Data Protection Act, 2023

Understand India’s DPDP Act 2023 focusing on user data privacy regime and DPDP 2025 Rules update (13 November) on how personal data must be collected, processed, and secured.

Human-centered approach to AI: Paving the way for ethical and sustainable growth.

Learn how human-centered AI fosters ethical decision-making, sustainability in business transformation and technology while upholding the principles of Responsible AI.

The new agritech paradigm: From innovation to integration

Explore how India’s agriculture ecosystem is evolving with technology, from isolated innovation to integrated, AI-driven farming and sustainable digital infrastructure.

Is India ready for Agentic AI? The AIdea of India: Outlook 2026

Read our latest AI report - AIdea of India: Outlook 2026 presenting latest agentic AI trends in India, showing how enterprises scale GenAI, deploy Sovereign AI and build human-AI teams.

Sovereign AI – Driving national self-reliance and global leadership

Agentic AI report, chapter 7, explains how the IndiaAI Mission and Sovereign AI strategy enable data control, domestic infrastructure and global competitiveness for India’s AI future.

Responsible AI 2.0 – From policies to continuous, auditable assurance

Agentic AI report, chapter 6, outlines Responsible AI 2.0 in India shifting from “trust us” to verifiable assurance, risk assessments, board-approved AI policies and ongoing audits.

SLMs for the world – How India can lead the next wave of AI

Agentic AI report, chapter 5, shows how SLMs deliver faster training, lower cost, edge-/private-server deployment and vernacular chatbots in India for enterprise use.

Designing an AI-first workforce for the modern enterprise

Our Agentic AI report 2026, chapter 4, explores how enterprises build AI-first workplaces, integrate human-AI collaboration and redefine roles.

Rethinking ROI in the age of GenAI and Agentic AI

AIdea of India: Outlook 2026 report chapter 3 examines how enterprises measure ROI across time savings, productivity gains, cost reduction, revenue growth and strategic differentiation.

Are we there yet? Survey findings

AIdea of India: Outlook 2026 report chapter 2 presents agentic AI trends in India showing how 76% of leaders expect GenAI impact, 47% run multiple live use-cases and speed drives decisions.

Agents and the promise of the infinite digital workforce

AIdea of India: Outlook 2026 chapter 1 explores how Indian enterprises adopt agentic AI to build digital workforces, redesign human-AI collaboration and govern autonomous agents.

How financial services are strategically investing in technology

Read how financial services firms are investing in tech along with ROI alignment, cybersecurity, technologies like GenAI, quantum computing and sustainable tech.

14m 18s

From pilots to scale: How financial services firms invest in technology

FS firms in 2025 focused on cloud, AI, cybersecurity, core modernization, and customer experience; 2026 priorities shift to ROI, governance, and cost optimization.

How automation and AI can reshape corporate treasury in India

Discover how AI, automation, and agile practices are transforming corporate treasuries in India for faster, data-driven decisions.

10m 45s

Navigating innovation and data privacy for children in the age of AI

Listen to our Cybersecurity Awareness month podcast on intersection of artificial intelligence (AI), DPDP Act and ethical considerations on data privacy for children.

14m 8s

AI and data security in the age of digital convenience

AI offers convenience but raises data privacy risks. This podcast explores how to secure personal and organizational data in the age of AI.

21m 49s

How data fiduciaries should engage processors for effective compliance

Compliance checklist for data fiduciaries engaging processors: contract terms, security controls, audit rights and more under India’s data protection law.

Examining technology's role in enhancing IFRS compliance and accuracy

Explore how technology and AI is playing a crucial role in improving compliance and accuracy in International Financial Reporting Standards (IFRS).

India Corporate Treasury Survey 2025: How AI and automation are redefining treasury

Learn how AI, technology and automation are shaping the future of corporate treasury functions as revealed in the India Corporate Treasury Survey 2025.

How innovation is shaping India’s key sectors

Explore how innovation in India leads growth across agriculture, energy, healthcare via agritech, clean energy, telemedicine, AI and sustainable tech.

How to expand future-ready healthcare in India

Read how India’s healthcare is going digital with AI, telemedicine, data analytics, value-based care and interoperable platforms for better access & outcomes

Cyber insurance in India: From breach recovery to business resilience

Explore how AI, automation, and cybersecurity scoring are transforming Indian cyber insurance pricing, claims, and policies in a changing risk landscape.

(AI)deation to Impact: Architecting the AI-First Workforce

AI workforce transformation in India’s IT services and BPM industry is redefining roles, productivity, and talent models for an outcome-led future.

How Agentic AI can transform industries by 2028

Agentic AI: Transforming industries by 2028 with autonomous decision-making, improved efficiency, and ethical frameworks. Learn how it’s reshaping businesses.

The rise of AI in delivering smarter tax solutions

Explore the AI in tax landscape: key trends, smarter compliance, client engagement and advisory insights for optimized tax solutions.

How Agentic AI is transforming the future of intelligent systems

AI in intelligent systems leverages agentic AI with autonomy, reasoning & governance protocols to enhance decision-making. Discover EY India insights.

State of cable TV distribution in India

India's pay TV market faces challenges from OTT platforms and tech advances. Learn insights from EY-AIDCF on trends, job impacts, and strategies for revival.

How India is advancing its EO/IR tech for multi-domain surveillance

Is India ready to lead multi-domain surveillance? Explore EO/IR systems' role in security, tech trends, industry growth, and Aatmanirbhar Bharat's goals.

How AI can help reverse the plastic waste crisis

Explore how AI-driven innovations in plastic sorting, recycling, and degradation can revolutionize waste management and help tackle the plastic pollution crisis. Learn more.

Impact of draft Digital Personal Rules on e-commerce sector

Explore the Draft Digital Personal Data Protection Rules 2025 & their impact on e-commerce, focusing on compliance gaps, data retention, and privacy risks.

Building future-ready workforce in banking sector leveraging DPI

Repurposing talent for digital India by leveraging DPI in banking. Analyze trends to develop effective skilling strategies using Digital Public Infrastructure.

Tapping into data management and data lineage strategies for Banks and their Global Capability Centers (GCCs)

Discover how banks and GCCs leverage data lineage beyond compliance, transforming it into a strategic enabler for governance, risk management, and decision-making.

Agentic AI: The next frontier in automation

Agentic AI is transforming automation by enabling autonomous, adaptive decision-making. EY explores Agentic AI architecture, framework, & its applications.

What fintech and payments firms must know to ensure data privacy 

DPDP Act & Draft Rules 2025: Learn how fintech and payments firms can strengthen data security, ensure privacy compliance, and secure customer trust.

India’s rising concert economy: A new era of live entertainment

India's concert economy is booming, driven by rising demand, disposable incomes, and large-scale events like Coldplay's tour, fostering economic growth and sustainability.

Redefining global privacy: The critical role of India’s GCCs

Explore the growing need for Privacy Centers of Excellence in India's GCCs, leveraging top talent, cost-effective operations, and robust data protection laws. Learn more.

How fintech companies can navigate accounting and reporting challenges

Explore key accounting practices for FinTech lending to ensure growth, compliance, and risk mitigation while leveraging automation for financial reporting.

How companies can secure language models against emerging AI cyber risks

Large Language Models (LLMs) cybersecurity explores risks, safeguards, and practical solutions to protect AI-driven systems against evolving cyber threats.

The digital payments ecosystem of India: Planning security today for a resilient tomorrow

Explore how India’s digital payments ecosystem can prioritize cybersecurity and compliance to ensure long-term resilience and consumer trust in 2025.

How Indian CEOs are balancing optimism, transformation and resilience

Indian CEOs prioritize AI, talent retention, and transformation in 2025: 88% optimistic about business prospects, focusing on customer engagement and innovation. Learn more.

How financial services can evolve to stay relevant for Gen Z

Discover how India’s financial services sector can stay relevant for Gen Z by adopting digital-first strategies, ESG alignment, and personalization tools.

How can manufacturing and MSMEs grow faster with digital transformation

Digital transformation helps Indian MSMEs and manufacturers accelerate growth via automation, data insights, and operational efficiency at scale.

Shape the future: Indian media & entertainment is scripting a new story

The revolution in Indian Media and Entertainment sector is transforming digital media and advertising. EY India explores the future of India’s M&E industry.

How Manufacturing 5.0 in Telangana can accelerate industrial transition

How is Telangana leading India’s industrial transition? EY India explores the impact of Manufacturing 5.0 on business, employees, and digital transformation.

Can AI drive scalable innovation in life sciences?

AI in life sciences is transforming healthcare with advancements in R&D, personalized medicine, MedTech innovation & strategies for sustainable AI adoption.

Connecting the dots: M&A deals in the technology services in 2024

Discover key trends in 2024 M&A for technology services, with 850+ deals, $30B+ value, PE-backed roll-ups, and insights on cloud, AI, and digital transformation. Learn more.

Leading beyond finance: In conversation with Soma Ghosh

Discover leadership insights with Soma Ghosh, Head of Finance, ZF Group, India, as she discusses trust, balance, mentorship & transformation in ‘Inspiring Voices.

49m 1s

Paving the road to Viksit Bharat with economic opportunities for women

Explore the journey of women in STEM in India, from pioneers to leaders, addressing challenges, policy impacts, and the evolving landscape of gender diversity in STEM

The future of pay: Holistic rewards redefining talent strategies

Explore the EY Future of Pay 2025 report for insights on AI-driven pay, flexible work policies, and equity-based incentives reshaping India's workforce and compensation. Learn more.

The Great Indian Traveller: Trends shaping the way India travels

Travel trends in India are reshaping the tourism sector. Explore how the travel industry is evolving, driven by emerging tourism trends & growth in India.

CFOs at the helm of Finance Transformation

Finance Transformation: Leveraging tech, data, and talent for strategic finance management and growth. Discover our scorecard approach for real-time insights and efficiency.

12m 37s

How GenAI can drive innovation in contract management and deliver value

Discover how Generative AI can revolutionize contract management, boosting efficiency, reducing risks, and unlocking new value.

How strategic reforms and innovation can drive India’s export growth

India targets $2 trillion exports by 2030 with strategic reforms, innovation, and a focus on digital solutions and MSME support.

The role of FinTech in building Viksit Bharat

Explore how India’s FinTech ecosystem, digital lending, and financial services are driving innovation and inclusive growth for a progressive Viksit Bharat.

How AI is activating step changes in Indian education

AI in Indian education is driving step changes in the learning landscape. Explores AI tools, future trends, and innovations in the Indian education system.

How Technology and Policy can shape strong Real Estate and Infrastructure foundations

India's 2024 real estate saw investment surges in luxury homes and infrastructure, with REITs boosting funds and investor liquidity. Find out more.

How much productivity can GenAI unlock in India? The AIdea of India 2025

Explore AIdea of India 2025 to find out how Gen AI is transforming industries, boosting productivity & reshaping India’s digital economy with innovation.

Scaling finance transformation with Blackline

Explore the EY-BlackLine alliance in our series, revolutionizing finance with AI solutions for operational excellence and digital transformation.

29m 2s

Explore our technology transformation case studies

Reimagining healthcare through AI-powered claims adjudication

Explore how NHA transformed healthcare claims adjudication with AI, processing over 40,000 daily claims faster with accuracy and trust.

How Maruti Suzuki scaled AI-powered talent assessment

Maruti Suzuki collaborated with EY to transform talent assessment using AI, enabling faster, scalable and objective workforce insights across 4,000 employees.

How Ford is advancing accounts receivable operations through AI

How Ford transformed accounts receivable using AI-led automation, real-time dashboards and calibrated customer engagement to improve efficiency and cash flow.


How EY can help

Accelerating digital transformation with AI

EY ASpace is a one-stop platform that helps enterprises embed and scale AI to accelerate digital transformation, boost efficiency, and enhance engagement.

AI Academy: Empowering GenAI training and talent transformation

EY India AI Academy offers GenAI upskilling programs for data scientists, data engineers, and GenAI engineers with role-based learning paths and trainings.

AI-powered technology solutions tailored for every business need

EY India delivers technology solutions to drive digital transformation, improve efficiency, manage risk, and support industry-specific business goals.

Automated Reporting Tool (ART)

Automated Reporting Tool (ART) is an end-to-end regulatory reporting automation platform that simplifies financial reporting, enhances accuracy, and reduces compliance risks for banks, NBFCs, and insurers.

Cyber Performance Management | Analyze | Visualize | Govern

EY Cyber Performance Management enables organizations to analyze, measure and govern cyber risk through unified visibility, risk quantification, compliance and AI trust.

EY.ai Generative Studio

Explore EY.ai Generative Studio, a secure GenAI platform that helps enterprises build, deploy and scale AI apps faster with governance and monitoring.

EY Competency Connect: AI-led talent assessment platform

Explore Competency Connect by EY India – an AI-driven talent assessment platform that enables smart hiring, skill-gap analysis, and workforce planning.

EY Customer Service and Sales Acceleration Suite: AI-driven customer excellence

EY Customer Service and Sales Acceleration Suite can help your business unify fragmented customer processes into a single, intelligent system.

EY ESG Compass - Innovation to transform sustainability journey

Streamline ESG reporting with EY’s ESG Compass. Explore ESG solutions, tools, dashboards, and fact sheets to enhance sustainability and compliance.

EY Intelligent Receivables and Cash Engine: AI-enabled intelligence for smarter accounts receivable

Enhance accounts receivable efficiency with AI‑enabled automation to improve visibility, accelerate collections and strengthen cash flow.

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