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Technology transformation
Technology is the business agenda. Customers’ expectations for access to technology products and services are rapidly increasing and user-centric, mobile, agile and data-driven capabilities are table stakes for every organization. Companies must consider foundational technology transformation to adapt and compete.
What EY can do for you
Experience has shown us that a successful technology transformation rests upon four key elements: technology strategy, next gen technology operations, infrastructure and service resiliency, and architecture.
Technology strategy
Technology strategy encompasses a full set of Consulting capabilities to help you think through the strategic issues and fully align technology to your overall purpose and business objectives.
EY capabilities include:
- Technology strategy and digital foundation design
- Technology capability assessment
- Technology operating model design
- Technology governance
- IT Technology organization design
- Product management / agile delivery support / devOps
- IT post-merger integration / divestiture support
Our latest thinking on Technology transformation
State of cable TV distribution in India
India's pay TV market faces challenges from OTT platforms and tech advances. Learn insights from EY-AIDCF on trends, job impacts, and strategies for revival.
How India is advancing its EO/IR tech for multi-domain surveillance
Is India ready to lead multi-domain surveillance? Explore EO/IR systems' role in security, tech trends, industry growth, and Aatmanirbhar Bharat's goals.
How AI can help reverse the plastic waste crisis
Explore how AI-driven innovations in plastic sorting, recycling, and degradation can revolutionize waste management and help tackle the plastic pollution crisis. Learn more.
Impact of draft Digital Personal Rules on e-commerce sector
Understand the 2025 Draft Digital Personal Data Protection Rules and their impact on e-commerce, including compliance gaps, data retention, and privacy challenges.
Building future-ready workforce in banking sector leveraging DPI
Repurposing talent for digital India by leveraging DPI in banking. Analyze trends to develop effective skilling strategies using Digital Public Infrastructure.
AI anchored customer service transformation
In this episode of EY.ai Unplugged, Dinesh Mishra, Partner, and Leader – Digital and Emerging Technologies, EY, shares how AI is transforming customer service. He explains how AI can reduce customer service costs by over 50% by automating complex tasks such as collections and onboarding.
4m 52s
Discover how banks and GCCs leverage data lineage beyond compliance, transforming it into a strategic enabler for governance, risk management, and decision-making.
Agentic AI: The next frontier in automation
Agentic AI redefines automation, overcoming RPA limits with cognitive capabilities, dynamic decision-making, and end-to-end process transformation.
Evolving role of AI in Strategy and Transaction
Discover how AI—and specifically GenAI—is becoming a significant enabler in Strategy and Transactions. From analysing vast data sets during diligence to identifying market trends and matching deals with sources, AI is augmenting existing capabilities and unlocking insights faster than ever. Santosh also highlights tools like Diligence Assistant and Capital Edge, which provide rich, multi-dimensional views into market and target data.
2m 41s
What fintech and payments firms must know to ensure data privacy
Explore the DPDP Act & Draft Rules: Challenges & opportunities for Fintechs & Payments Intermediaries in data privacy, security, and customer trust management.
Welcome to a studio called India: The future of media and entertainment
Explore 'A studio called India,' an EY report with the Ministry of I&B, showcasing India's media growth, talent, innovation, and global M&E industry leadership.
India’s rising concert economy: A new era of live entertainment
India's concert economy is booming, driven by rising demand, disposable incomes, and large-scale events like Coldplay's tour, fostering economic growth and sustainability.
Redefining global privacy: The critical role of India’s GCCs
Explore the growing need for Privacy Centers of Excellence in India's GCCs, leveraging top talent, cost-effective operations, and robust data protection laws. Learn more.
How fintech companies can navigate accounting and reporting challenges
Explore key accounting practices for FinTech lending to ensure growth, compliance, and risk mitigation while leveraging automation for financial reporting.
How companies can secure language models against emerging AI cyber risks
Explore the transformative power of Large Language Models (LLMs) in cybersecurity. Discover advancements, risks, and proactive solutions for a secure AI-driven future.
The digital payments ecosystem of India: Planning security today for a resilient tomorrow
Explore how India’s digital payments ecosystem can prioritize cybersecurity and compliance to ensure long-term resilience and consumer trust in 2025.
How financial services can evolve to stay relevant for Gen Z
Discover how India’s financial services sector can stay relevant for Gen Z by adopting digital-first strategies, ESG alignment, and personalization tools.
How Indian CEOs are balancing optimism, transformation and resilience
Indian CEOs prioritize AI, talent retention, and transformation in 2025: 88% optimistic about business prospects, focusing on customer engagement and innovation. Learn more.
How can manufacturing and MSMEs grow faster with digital transformation
Digital transformation helps Indian MSMEs and manufacturers accelerate growth via automation, data insights, and operational efficiency at scale.
Shape the future: Indian media & entertainment is scripting a new story
Shape the future of Indian Media & Entertainment: With digital media driving growth, the sector grew to INR2.5T in 2024 and is projected to reach INR3.07T by 2027.Leran more.
How Manufacturing 5.0 in Telangana can accelerate industrial transition
How is Telangana leading India’s industrial transition? EY India explores the impact of Manufacturing 5.0 on business, employees, and digital transformation.
Can AI drive scalable innovation in life sciences?
AI in life sciences is revolutionizing healthcare with advancements in R&D, personalized medicine, MedTech innovations, and strategies for sustainable AI adoption. Learn more.
Connecting the dots: M&A deals in the technology services in 2024
Discover key trends in 2024 M&A for technology services, with 850+ deals, $30B+ value, PE-backed roll-ups, and insights on cloud, AI, and digital transformation. Learn more.
Leading beyond finance: In conversation with Soma Ghosh
Discover leadership insights with Soma Ghosh, Head of Finance, ZF Group, India, as she discusses trust, balance, mentorship & transformation in ‘Inspiring Voices.
49m 1s
Paving the road to Viksit Bharat with economic opportunities for women
Explore the journey of women in STEM in India, from pioneers to leaders, addressing challenges, policy impacts, and the evolving landscape of gender diversity in STEM
The future of pay: Holistic rewards redefining talent strategies
Explore the EY Future of Pay 2025 report for insights on AI-driven pay, flexible work policies, and equity-based incentives reshaping India's workforce and compensation. Learn more.
The Great Indian Traveller: Trends shaping the way India travels
Discover how rising incomes, tech-savvy travelers, and diverse preferences are transforming Indian tourism. Explore trends, generational insights, and future growth. Learn more.
CFOs at the helm of Finance Transformation
Finance Transformation: Leveraging tech, data, and talent for strategic finance management and growth. Discover our scorecard approach for real-time insights and efficiency.
12m 37s
How GenAI can drive innovation in contract management and deliver value
Discover how Generative AI can revolutionize contract management, boosting efficiency, reducing risks, and unlocking new value.
How strategic reforms and innovation can drive India’s export growth
India targets $2 trillion exports by 2030 with strategic reforms, innovation, and a focus on digital solutions and MSME support.
The role of FinTech in building Viksit Bharat
Explore how India's evolving FinTech ecosystem is pivotal in shaping a progressive and inclusive Viksit Bharat through technology and innovation. Learn more.
How AI is activating step changes in Indian education
Discover how AI is transforming Indian education with personalized learning, adaptive tools & innovation, driving India's vision for Viksit Bharat 2047.
Transforming data privacy: Digital Personal Data Protection Rules, 2025
Explore India's Digital Personal Data Protection Rules, 2025, under the DPDPA Act, 2023, enhancing data privacy with clear rights and fiduciary guidelines. Learn more.
How Technology and Policy can shape strong Real Estate and Infrastructure foundations
India's 2024 real estate saw investment surges in luxury homes and infrastructure, with REITs boosting funds and investor liquidity. Find out more.
How much productivity can GenAI unlock in India? The AIdea of India 2025
Explore AIdea of India 2025 to find out how Gen AI is transforming industries, boosting productivity & reshaping India’s digital economy with innovation.
Scaling finance transformation with Blackline
Explore the EY-BlackLine alliance in our series, revolutionizing finance with AI solutions for operational excellence and digital transformation.
29m 2s
An enabler for transformation: EY Global Cloud Implementation study
Discover how EY's Global Cloud Implementation study acts as a catalyst for business transformation and innovation in the digital era. Learn more.
Tech-forward preventive vigilance to enhance governance
Embrace tech innovation for proactive fraud risk management and foster a culture of integrity with our tech-forward vigilance strategies.
How EY and HighRadius are transforming finance
Dive into AI's transformative role in finance with EY's latest podcast, discussing strategic alliances and trends that are reshaping finance operations.
26m 58s
AI at the helm; understanding marketing’s next frontier
Discover generative AI's transformative role in marketing, enhancing creativity and revolutionizing customer service in our latest podcast.
34m 10s
How enterprises can overcome automotive cybersecurity challenges
Delve into the complexities of automotive cybersecurity, discussing challenges, regulatory standards, and evolving trends in vehicle safety. Tune in now.
25m 24s
AI uncovered - Part 2: Decoding tax data: AI's transformative impact
Explore 'GenAI in Tax – The next wave' in our podcast, where EY leaders delve into AI's transformative effects on tax data management and planning.
9m 25s
How is generative AI transforming HR for CHROs
Explore how GenAI is redefining HR with EY.ai, enhancing leadership, decision-making and productivity while reshaping workforce management strategies.
13m 11s
How treasury technology helps navigate today’s financial landscape
Discover how treasury tech reshapes finance: streamlined transactions, enhanced risk control, and strategic insights for tomorrow's financial world.
How skills-first approach enables a fivefold transformation in organizations
Explore the transformative power of a skills-first approach in organizations for enhanced agility, innovation, and competitive advantage. Learn more.
How next-gen SOCs will shape the future of cybersecurity
Learn how AI-enhanced SOCs, defense strategies & smarter risk management are shaping future of cybersecurity in our Cybersecurity Awareness Month podcast.
29m 56s
Next-gen protection: AI's role in cybersecurity
Dive into AI's transformative impact on cybersecurity in our podcast, exploring integration, challenges, and how it fortifies against emerging threats.
16m 30s
Strengthening cyber resilience: strategies for today’s digital landscape
EY India's cybersecurity podcast explores how businesses build resilience through strategic defenses & employee awareness amidst growing digital threats.
28m 7s
Data 4.0: how to make your enterprise data AI-ready
Unlock AI transformation with Data 4.0 strategies for Indian enterprises to build robust, AI-ready data ecosystems. Find out more.
Tech Trend: transforming sectors with industry clouds
Explore industry cloud platforms with Abhinav Johri on Tech Trends 2024 to boost business efficiency and gain insights into their transformative impact.
20m 33s
Identifying AI generated content in the digital age: the role of watermarking
Explore the future of AI content and the critical role of digital watermarking in protecting creators' rights and ensuring content authenticity.
Tech Trend: Future of work: revolutionizing the next-gen employee experience
In the third episode of our Tech Trends series for this year, we explore the concept of Future of work: revolutionizing the next-gen employee experience. Ajay Gachhi, Partner, Technology Consulting, EY India, joins us in discussing the risks and benefits of AI advancements, and why building trust is important. He also sheds light on the transition from traditional AI to Gen AI, the significance of risk-based regulation, the value of human-centered design, and the role of technology in ensuring reliable AI outputs.
18m 31s
AI and Tax: Legal Insights with Summarization
Explore 'GenAI in Tax: The Next Wave' podcast for insights on how Generative AI is revolutionizing tax compliance and strategy with EY partners
8m 25s
Money in motion: Enabling the evolving finance sector with wealthtech
Explore how wealthtech is transforming finance, offering innovative solutions for a dynamic industry and enhancing customer wealth management. Learn more.
Insurance for All: enhancing insurance coverage across India
India's insurance growth: Innovating with micro-agents, AI underwriting, digital platforms, and regulatory support for universal coverage.
Transforming healthcare in India with Generative AI
Explore how GenAI can revolutionize Indian healthcare by enhancing accessibility, quality & collaboration while integrating tech with thoughtful oversight.
Tech Trend: enhancing software development with GenAI
In the second episode of our Tech Trends 2024 series, we dive deep into the transformative potential of Artificial Intelligence (AI) augmented software development.
13m
Understanding AI - How It Is Changing the World of Taxes
Rahul Patni & Divyesh Lapsiwala discuss GenAI's future in tax, its role in enhancing productivity, and evolving tax professions. Tune in now!
14m 22s
Tech Trend: Responsible AI: mitigating risks and building trust
Explore Responsible AI in Tech Trends with Kartik Shinde. Uncover AI risks, benefits, and trust in technology's evolution.
14m 38s
Harnessing technology and innovation with EY partner ecosystem
In the second episode of our ‘Navigating Alliances’ podcast series, we discuss the convergence of technology, collaboration and innovation between EY and its alliance partners with Jens Boegh-Nielsen, EMEIA Markets & Business Development, EY, and Sibjyoti Basu, EMEIA Microsoft & India Alliances & Ecosystems Leader, EY
23m 15s
Transforming Tax: Unveiling the Strategic Alliance Between EY and UiPath
In the first episode, we are joined by Sameer Prakash, Tax Technology and Transformation Partner, EY India and to explore the transformative impact of AI and Generative AI (Gen AI) in the tax ecosystem.
23m 8s
Tech Trend 03: Empowering industries: The rising significance of industry clouds
Elevate your business with Industry Clouds! Explore their rising significance in empowering industries for enhanced efficiency and innovation.
Join us at the EY GCC GenAI Conclave 2024 to hear from industry experts on flagship event for GCC leaders of leading organizations across India, focussed on trends and topics concerning today’s GCCs.
Bengaluru, IN
Embracing the future: GCCs spearheading innovation with new-age services
Discover how GCCs are diversifying their suite of offerings by adding new-age services to their service portfolio.
Tech Trend 02: Sustainable coding is the need for a greener tomorrow
Software's carbon cost exploding? Green coding, power-smart algorithms & hardware pave the path to a sustainable future.
Mitigating GenAI risks in financial services
Discover how to mitigate generative AI risks in financial services with EY's insightful podcast. Tune in now to enhance your knowledge!
20m 52s
How can GCCs help organizations unlock the power of data?
Discover how GCCs empower organizations with data-driven insights and strategic growth. Unlock the full potential of data today.
Tech Trend 01: AI-augmented software development: A new era of efficiency and innovation
Elevate software development with AI-augmented expertise. Unleash innovation through machine learning integration. Transform projects for optimal results.
How can Global Capability Centers continuously reinvent to deliver value?
Maximize GCC operations' value with evolving strategies for ongoing performance improvement. Unlock growth potential with effective GCC management.
How GenAI is transforming financial services
Discover how generative AI is revolutionizing financial services with EY's insightful podcast. Stay ahead in the AI game. Listen now!
11m 45s
How process mining drives business excellence with data insights
Elevate operations with Process Mining! Unleash data-driven insights for best-in-class efficiency and decision-making. Transform your business today!
How GenAI governance framework can help build trust in tomorrow’s tech
Discover how organizations employing Generative AI take on self-regulation amid the current absence of guidelines. Learn more
Online gaming in India – the GST conundrum
EY outlines the implications under the GST laws on the emerging online gaming industry. Learn more about GST regime for Online gaming Industry.
How EY can help
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Our professionals can help you establish workforce analytics that can inform regular action planning, reporting and ongoing program oversight. Learn more.
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EY Cognitive Cyber Centre is a cybersecurity management platform that leverages AI to equip businesses to detect, respond and prevent emerging threats.
Read more -
EY Data Analytics as a Service (DAaaS) is an analytics solution enabling enterprises to build a next-gen operating model. Learn more about data analytics.
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Streamline ESG reporting with EY’s ESG Compass. Explore ESG solutions, tools, dashboards, and fact sheets to enhance sustainability and compliance.
Read more
Explore our technology transformation case studies
How LT Foods achieved 2x revenue growth with digital supply chain transformation
LT Foods elevates supply chain transformation and doubles revenue with EY's Asterisk platform, enhancing agility and service in the food market.
How a manufacturer eliminates cost and value leakages with AI-ML
Discover how EY AI-enabled tool helps a roofing solutions manufacturer improve production efficiency while maintaining quality standards. Learn more about AI in manufacturing use case.
How a young cement company grew 2.5x with organizational and functional transformation
Learn how EY helped a young cement manufacturer grew production capacity by 2.5x facilitated by data-driven transformation.
The team
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