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Capability Center-as-a-Service: How EY can help build your Capability center in India

The Global Capability Center (GCC) landscape in India is transforming. Organizations are increasingly looking at GCCs to drive growth and innovation for a sustainable future. Capability Center-as-a-Service (CaaS) is a one-stop solution by EY to address your GCC needs starting from setup to scale to transformation.

What EY can do for you?

Over 300 multinational clients have chosen EY as their trusted partner for their GCC journey. Our CaaS solution integrates our deep experience and capabilities across Tax, Legal, Real Estate, Transformation, Transition and Operations with in-depth knowledge of the talent landscape and proven delivery methodology to realize your transformational vision.

Image of our caas solution addresses critical business challenges and enables organizations to

How can our CaaS solution support you?

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Watch our video series

How is EY helping organizations set up their Capability Centers in India?

Kunal Ghatak, Partner, Business Consulting, EY India, Global Business Services, talks about the innovative ‘Capability Center as a Service’ by EY. From providing seamless real estate solutions to strategic IT asset procurement and tailored program management, EY is facilitating end-to-end establishment of clients' India setups.

How does ‘Capability Center-as-a-Service’ by EY enable efficient GCC setup?

Arindam Sen, GCC sector leader – TMT, highlights how EY is committed to setting up capability centers for global enterprises. With a dedicated focus on tax, legal, technology, and talent services, EY offers a comprehensive suite of solutions tailored to address the multifaceted needs of modern enterprises.  

How have EY capabilities evolved to aid organizations in their transformation journey?

EY has over 1000 professionals in India working with GCC organizations to help fulfill their transformation goals. Vijay Bhaskaran, Partner, Business Consulting, emphasizes the diverse range of services, positioning EY as a leading provider for establishing GCCs with a tailored solution and comprehensive support.



Case studies

North American convenience
store chain 

Established an end-to-end setup of a data and analytics center with 50 resources within 10 months. The center was designed to achieve cost savings of more than US$10 million over five years and augment global capabilities.

American fashion designer and manufacturer

Managed the entire operational setup of a GCC, including onboarding of 200+ resources within eight months, reducing FTE count by 10% and potential US$50 million cost savings over five years.

American cloud and data
management company

Managed the transition from an outsourced finance function to captive operations, including process automation and onboarding of over 100 resources, enabling a 30% reduction in headcount.

Our latest thinking

EY GCC Conclave 2024 – Bengaluru

Join us at the EY GCC Conclave 2024 Bengaluru to hear from industry experts on how Bengaluru is emerging as a destination of choice for global organizations.

Bengaluru, IN

Why companies leverage GCCs to establish in-house Centres of Excellence

Explore why firms are enhancing Global Capability Centers (GCCs) to establish in-house Centers of Excellence (CoEs) for strategic business growth. Find out more.

Embracing the future: GCCs spearheading innovation with new-age services

Discover how GCCs are diversifying their suite of offerings by adding new-age services to their service portfolio.

EY GCC GenAI Conclave 2024

Join us at the EY GCC GenAI Conclave 2024 to hear from industry experts on flagship event for GCC leaders of leading organizations across India, focussed on trends and topics concerning today’s GCCs.

Bengaluru, IN

How is data driving a new order for global capability centers (GCCs)?

Discover how GCCs empower organizations with data-driven insights and strategic growth. Unlock the full potential of data today.

How can Global Capability Centers continuously reinvent to deliver value?

Maximize GCC operations' value with evolving strategies for ongoing performance improvement. Unlock growth potential with effective GCC management.

ESG excellence: Unlocking potential through GCCs

With ESG becoming a strategic business priority, GCCs in India must seize this moment and proactively develop their ESG capabilities, thereby contributing to the global ESG agenda.

How can GCCs enable organizations to be more customer-centric?

EY highlights how GCCs continue to flex their capabilities, which they must leverage as a key pivot in building organizational customer centricity.

How GCCs are evolving into global value organizations

The Global Capability Center (GCC) Pulse Survey 2023 underlines current trends and priorities of GCCs across geographies and functions.

How GCCs are evolving into global value organizations

EY highlights the impact of the Humans@Center levers on employee experience through talent acquisition in GCCs.

Selecting a future-fit chargeback model: an imperative for GCCs

EY highlights selecting the right chargeback model is crucial for fair cost allocation, efficient resource utilization, accurate budgeting, and fostering collaboration and innovation within the GCC.

How India is gearing up for a US$110b GCC industry by 2030

Discover how GCCs in India are expected to become even more critical to the global IT and business services industry by 2030. Know more about India's GCC industry.

How are GCCs delivering value while optimizing cost and operations in a changing environment?

Find out how GCCs have a seat at the elusive strategy table and are focusing more on value adding niche capabilities amid increasing overall cost.

Exploring the shift: GCCs moving to Tier-2 cities for cost and talent advantages

EY highlights how Tier-2 cities are becoming sought after for GCCs because of increased talent availability at lower costs, better infrastructure, and social security.

Why is reimagining procurement through the Global Business Services model the need of the hour?

Discover how technology will remain a key enabler to operationalizing a GBS model. Learn more about G.BS procurement.


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